Systems Administrator

## Systems Administrator - Organization:WHO - World Health Organization - Office:WHO in Pretoria, South Africa Description of assignment title:Systems Administrator Assignment country:South Africa Duty stations:Pretoria Work location:On UN premises Expected start date:10/01/2026 Duration:12 months(with possibility of extension)Long-term benefits and allowances Sustainable Development Goal:3. Good health and well-being Host entity:WHO South Africa Volunteer category:Expert UCoS from Apr2026 Work schedule:Full-time Number of Assignments:1 Mission and objectives: - Dedicated to the well-being of all people and guided by science, the World Health Organization leads and champions global efforts to give everyone, everywhere an equal chance to live a healthy life. WHO leads global efforts to expand universal health coverage. We direct and coordinate the world’s response to health emergencies. And we promote healthier lives – from pregnancy care through old age. - The Information Technology Management (ITM) unit is the custodian of all the cloud infrastructure and supports technical clusters to deploy, tune, and maintain their applications. This involves maintaining a thriving partnership consisting of product owners, internal developers, and external entities. - Under the overall supervision of the IT Manager (Information Technology Manager) and the direct supervision of the IT Specialists, the incumbent is expected to carry out the following duties: - • Provision, configure, and maintain cloud infrastructure, including App Service plans, virtual networks, virtual machines, and Kubernetes clusters. - • Monitor system performance, availability, and security events via monitoring tools; escalate or resolve issues per established runbooks and approved standards. - • Manage Identity and Access Management (IAM), security groups, and access controls; conduct periodic access reviews to enforce least privilege. - • Execute backup, patching, and disaster recovery procedures. - • Support infrastructure-as-code, deployment changes, and version control. - • Identify orphaned or unused resources and cost anomalies across all resource groups; compile reports, propose solutions, and coordinate remediation with stakeholders through to completion. - • Plan and lead deployment working sessions with developers and product owners, including architecture reviews and cybersecurity risk assessments. - • Identify application frameworks and infrastructure components due for upgrade or migration; plan with product owners, secure change approval, and execute. - • Provide first-level support to Azure users on Virtual Private Network (VPN) access, Bastion connectivity, permissions, DevOps processes, and general resource use. - • Maintain up-to-date documentation of key decisions, configurations, incidents, and procedures to ensure continuity of coverage. - • Perform other duties relevant to this assignment as required. - Candidate must be a national of a country other than the country of assignment. Assignment requirements - English, Level: Fluent, Required Required education level: - Master's degree in Computer science, IT, or related fields - • Candidates with a bachelor’s in computer science, IT, or related fields, may also be considered. - • Valid IT certification in Azure at administration or higher level is an added advantage (e.g. Microsoft Certified Azure Administrator Associate). - • An equivalent certification in AWS or GCP, coupled with the willingness to adapt, is also highly valued. Competencies and values: - • Must demonstrate a strong commitment to the values and principles of volunteering and respect for diversity. - • Expected to bring strong interpersonal and organizational skills. - • Ability and willingness to work in a multicultural environment and to draw upon synergies between proposed solutions and local expertise. - • Be able to adjust to changing, and at times difficult, living and working conditions. Skills and experience: - Experience in Systems administration or related areas, with three (3) years of experience working in cloud infrastructure administration in a professional capacity as a hands-on contributor. - • Excellent oral and written communication skills; strong drafting, formulation, and reporting abilities; - • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners; - • Ability to work and adapt professionally and effectively in a challenging environment; able to work effectively in a multicultural team of international and national personnel; - • Self-motivated, able to work with minimum supervision; able to meet tight deadlines; - • Affinity with or interest in providing health information technology (health IT ) platforms valuable to high-level decision makers, built on sound cloud computing principles, with volunteerism as a delivery mechanism. - In the context of the Microsoft Azure cloud computing platform, familiarity with the following is expected: - • Compliance auditing; - • Cloud security and access control; - • Lifecycle management; - • Development and Operations (DevOps ) practices; - • IP addressing, networks, and subnets Area(s) of expertise: - Information technology and telecommunications, Software development