Human Resources Officer

### Org. Setting and Reporting This position is located within the Common Administrative Platform at United Nations Headquarters, referred to as the One Executive Office ("One EO"), under the Division of Administration (DoA) in the Department of Operational Support (DOS). One EO started its transition phase on 1 January 2026 as part of the UN80 reform initiative, which aims to consolidate common administrative functions across Secretariat entities into unified service platforms. The Department of Operational Support (DOS) was established to provide end-to-end operational support, advisory services and other solutions to operating entities across the Secretariat, including departments, offices away from headquarters, peace operations, and regional commissions. The Division of Administration (DoA) in New York provides administrative support functions (human resources, budget, finance and general administration) and facility management and commercial services to entities at United Nations Headquarters. It also provides financial operational services to entities across the globe. As Common Administrative Platform, the Division comprises the OneEO, the Financial Operations Service (including OnePayroll), and the Facilities and Commercial Activities Service. One EO provides the full range of administrative and operational services required by New York–based Secretariat client entities to fulfill their mandates, including human resources management, financial administration, travel, and general administrative support. Specifically, this position is located at the desk providing administrative and operational support to the DESA/DGACM/OHRLLS, OSAA (Desk3). The incumbent will report to the Chief of the desk and work under the overall guidance of the Director of Administration. ### Responsibilities Within limits of delegated authority, the Human Resources Officer will be responsible for the following duties: General • Contributes to the planning, coordination and delivery of the human resources work programme within OneEO to ensure consistent application of practices and procedures to meet the evolving needs of the Client Entities and the Organization, while meeting priorities, timelines and outputs of the OneEO. • Monitors and ensures the implementation of human resources policies, practices and procedures and supports service improvement initiatives. • Keeps abreast of developments in various areas of human resources. • Prepares reports and participates and/or leads special human resources project, provides information on staff movements and cashflow projection. • Plans, organizes, manages and supervises the work of the Unit/Section assigned. Recruitment and placement • Projects and monitors vacant posts and ensures adherence to policies and procedures in filling these posts and supports client entity workforce planning needs. • Reviews recommendations on the selection of candidates by client offices. • Participates in task forces and working groups identifying issues/s, supporting service innovation, formulating guidelines, and establishing new procedures. • Builds a positive engagement and partnership with client entity focal points, other HR practitioners within OneEO and across the organization, in support of effective human resources management. Administration of entitlements • Advises the client entity managers and staff on staff administration matters including the implementation of United Nations policies and practices on contract management, benefits, entitlements and related issues. • Provides authoritative HR advice to senior managers, supervisors and clients on interpretation and application of policies, regulations and rules and administrative issuance, ensuring compliance across recruitment, placement, staff entitlements and separation. Reviews and provides advice on exceptions to policies, regulations and rules. Staff development and career support • Provides advice on mobility and career development to staff at all levels in all categories. • Provides performance management advice within the values and behaviors framework to client entity staff and management. Provides support to client entity supervisors and staff in the effective use of the Inspira performance management system and promotes a culture of continuous feedback and development. Other duties • Advises and counsels staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements and supports the prevention, mitigation and resolution of staff grievances at the earliest appropriate level. • Monitors, advises and acts on disciplinary matters in accordance with established policies and procedures in coordination with relevant stakeholders and conduct and discipline focal points. Supports the prevention, mitigation and resolution of grievances at the earliest appropriate level. • Supervises and monitors the work of the junior human resources officers in undertaking the full range of human resource management activities. • Conducts assessment of proposed changes to ensure the labour market at Headquarters and in the field and establishes salaries and related allowances of locally-recruited staff. • Provides guidance to programme managers on the application of classification policies and procedures and by undertaking whole office review. • Conducts assessment of proposed changes to ensure compliance with classification policies and guidance, contributes to the budget preparations and provides analysis on post requirements and organizational structure. • Collects and analyzes data to identify trends or patterns and provides insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. ### Competencies PROFESSIONALISM: Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyze and interpret data in support of decision-making and convey resulting information to management. TEAMWORK: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. JUDGEMENT/DECISION-MAKING: Identifies the key issues in a complex situation and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions propo