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Administrative Assistant, Rabat, Morocco

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Job Description

## Administrative Assistant, Rabat, Morocco - Organization:WHO - World Health Organization - Office:WHO Rabat, Morocco Description of assignment title:Administrative Assistant Assignment country:Morocco Work location:On UN premises Expected start date:10/01/2026 Duration:6 months(with possibility of extension)Long-term benefits and allowances Sustainable Development Goal:17. Partnerships for the goals Volunteer category:Specialist UCoS from Apr2026 Work schedule:Full-time Number of Assignments:1 Mission and objectives: - The cooperation between Morocco and the World Health Organization (WHO) is structured around four key strategic priorities, focusing on ensuring access to quality, comprehensive, person-centered health services for the most vulnerable populations to guide Morocco towards Universal Health Coverage. Additionally, it aims to contribute to the Sustainable Development Goals by bolstering public health programs to diminish morbidity and mortality, alongside addressing social and environmental health determinants to tackle inequalities. The collaboration also prioritizes strengthening essential public health functions and health security, and finally, supporting the regionalization dynamic while enhancing the governance of the health sector. - Under the supervision of the Operations Officer and general guidance of the WHO Representative, work is performed in a typical office environment. Work is assigned by supervisor who gives instructions on non-routine matters. Routine tasks are performed independently. Work is reviewed upon completion for overall accuracy, timeliness and attainment of objectives. Established guidelines are available and work environment is reasonably well structured. However, there may be unusual situations in which the incumbent may be required to interpret existing procedures to develop a particular course of action. - Under the direct supervision of the Operations Officer, the UN Volunteer will undertake the following tasks: - 1. Assist in preparing and processing travel requests for team members using GSM (Global Service Management)/BMS (Business Management System), arrange for visa issuance, security clearance, flight and hotel bookings, and follow up on travel-related issues for national and international missions. - 2. Receive visitors and telephone calls with tact and discretion, prioritizing according to importance and/or urgency, and provide background information or redirect as appropriate. - 3. Contribute to the initiation of contracts and requisitions for goods and services in GSM/BMS systems, monitor and record receipt of deliverables, and initiate and monitor payments as needed. - 4. Liaise with staff, contractors, and service providers to address any outstanding issues. - 5. Support the establishment and maintenance of electronic files and controlled reference materials. - 6. Maintain a record of incoming queries and correspondence, determine priority, bring to the attention of the responsible staff member, and follow up on actions and responses. - 7. As part of the team, provide administrative and operational support for in-person and virtual meetings, seminars, and workshops, including the preparation of correspondence and documentation as needed. - 8. Brief colleagues on general office administrative processes. Assist or replace administrative staff in the team and perform other related duties as required. Participate in field visits if required. Required experience:3 years Nationality:Candidate must be a national, legal resident or hold refugee status in the country of assignment. Assignment requirements - French, Level: Fluent, Required - English, Level: Fluent, Required - Arabic, Level: Working knowledge, Desirable Required education level: - Bachelor's degree in Business Administration, Finance, Accounting, Logistics, Project Management Competencies and values: - Respect for diversity - Adaptability and flexibility - Judgement and decision-making - Planning and organising Skills and experience: - Excellent oral and written skills; excellent drafting, formulation, reporting skills. - Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, and authorities at different levels; familiarity with tools and approaches of communications for development. - Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel. - Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet; familiarity with database management; and office technology equipment. - Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines. - Have affinity with or interest in Health and Well-being, volunteerism as a mechanism for durable development, and the UN system. Area(s) of expertise: - Administration, Finance, accounting

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