Operations Analyst, Rio de Janeiro, Brazil

## Operations Analyst, Rio de Janeiro, Brazil - Organization:UN-Habitat - United Nations Human Settlements Programme - Office:UN-Habitat ROLAC The incumbent will work in close collaboration with programme, operations and project teams to support the achievement of project objectives and organizational priorities. Rio de Janeiro (RJ), Brazil Duties and Responsibilities Background The main mandate of the United Nations Human Settlements Programme (UN-Habitat) is to promote sustainable development of human settlements and policies conducive to adequate housing for all. Within this framework, UN-Habitat supports central and state governments, as well as local authorities and other partners for the implementation of the Habitat Agenda, the 2030 Agenda with the Sustainable Development Goals and the New Urban Agenda. UN-Habitat helps the urban poor by transforming cities into safer, more inclusive, compact, integrated, resilient and connected places with better opportunities where everyone can live with dignity. It works with organizations at every level, including all spheres of government, civil society, and the private sector to help build, manage, plan and finance sustainable urban development. The Regional Office for Latin American and the Caribbean – ROLAC – is based in Rio de Janeiro, Brazil. The Agency puts emphasis on developing and managing activities in the host country. Indeed, for the past years, UN-Habitat has expanded its portfolio in Brazil by working with the three tiers of government to support the formulation and implementation of more effective, sustainable, participative, and socially fairer urban economic, social, and environmental policies. To properly implement the projects in Brazil, an Operations Analyst is required. Report to UN-Habitat Manager The Operations Analyst reports to the Head of Brazil Office, who will evaluate him/her. Responsibilities The Operations Analyst will support the implementation of the projects, and their activities, with the following responsibilities: a) Ability to work independently, performing and monitoring personnel recruitment and administration processes, including contract admissions, renewals and amendments, workforce planning, and maintenance of personnel records. b) Review and consolidate consultants’ reports and support documentation required for contract administration and payroll-related processes. c) Maintain and oversee administrative, operational, and personnel databases, trackers, dashboards, and reporting tools, ensuring data accuracy and timely updates. d) Manage documentation and filing systems, ensuring effective records management, accessibility, confidentiality, and compliance with organizational requirements. e) Contribute to audit activities, internal controls, compliance reviews, and monitoring exercises, ensuring adequate documentation and adherence to administrative and financial procedures. f) Draft, review, and process official correspondence, reports, memos, and other administrative documents in support of administrative/institutional activities. g) Collect, analyze, interpret data, and provide insights and recommendations that support strategic decision-making or management solutions. h) Identify and implement improvements in administrative, HR, and operational workflows, including the use of digital tools, automation initiatives, and process optimization measures. i) Perform other related duties and participate in missions as required to support administrative delivery, operational effectiveness, and organizational objectives. j) Provide administrative support, ensuring alignment with organizational procedures, deadlines, and project requirements. k) Maintain organized records of project activities, risks, and key documentation. l) Have compliance with UN-Habitat quality standards and project requirements, ensuring consistency with institutional guidelines, methodologies and expected outcomes. m) Ensure the adoption of ethical principles in the course of the consultancy, particularly regarding active listening, respect for diversity and the promotion of safe, inclusive and participatory learning environment. n) Perform any other duties assigned by the supervisor, consistent with the functions of the position. The consultant will be responsible for completing all courses and training activities that are indicated to him/her by his/her supervisor. The security course BSAFE, from UNDSS, is required to be accredited during the first month of employment. The consultant will be responsible for his/her own security, so the person should get familiarized with United Nations security mechanisms and comply with them according to the Framework of Accountability for the United Nations Security Management System. Outputs/Work Assignment The Operations Analyst will support the implementation of the projects, according to the stated responsibilities. Qualifications/special skills - Bachelor's degree in Human Resources, People Management, Administration, Business Management or related fields is required, or additional three (3) years of relevant experience to the post, beyond the requirement. Work experience - Minimum four (4) years of experience in human resources, and/or administrative, operational activities in Brazil is required. - Familiarity with, and interest in urban development and climate issues as well as the Organization's global urban agenda is desirable. - Previous experience within the UN System is desirable. Skills - Proficiency in Office Package (MS Word, Excel, PowerPoint, and Outlook) is required. - Knowledge of recruitment processes, contract administration routines, and payroll related administrative procedures is required. - Mastery of technological tools and use of software and online platforms is required. - Ability to manage multiple tasks simultaneously while maintaining accuracy, organization, and compliance with procedures is required. Competencies - Professionalism: Demonstrates professional competence and mastery of financial management principles and practices; applies sound judgment; shows persistence in meeting commitments and achieving results; demonstrates integrity and accountability. - Planning and organization: Develops clear goals and priorities; identifies priority activities and assignments; allocates appropriate time and resources for completing work and meeting deadlines. - Communication: Speaks and writes clearly and effectively; listens to others and responds appropriately; demonstrates openness in sharing information and keeping stakeholders informed. - Teamwork: Works collaboratively with colleagues and partners to achieve organizational goals; values diversity; contributes to an inclusive and respectful work environment. Knowledge Management - Contribute to the documentation, organization and dissemination of relevant technical knowledge and lessons learned related to the assignment. - Support the preparation of tools, templates and reference materials that facilitate that effective project implementation. - Ensure information, records and documentation produced under the assignment are properly organized and made available to authorized personnel. - Promote knowledge-sharing and collaboration among project teams while ensuring compliance with applicable confidentiality and data protection requirements. - English and French are the working languages of the United Nations Secretariat, and Spanish is the working language of the Regional Office. - For the post advertised, fluency in Portuguese and working knowledge of English are required. Additional Information Travel details: Applicable The consultant must be available to travel to the places related to the activities in the country, if requested by the Head of Brazil Office. Missions will be coordinated and financed by UN-Habitat, according to the United Nations travel rules and guidelines. Contract type LICA, UNOPS, with Cigna health insurance. Remuneration Remuneration will be determine