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HR Associate, Bangkok, Thailand
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Job Description
## HR Associate, Bangkok, Thailand
- Organization:UNOPS - United Nations Office for Project Services
- Office:UNOPS APO Bangkok
Position Title:HR Associate
Job Category:Human Resources
Duty Station(s):Bangkok
Seniority Level:Associate
Contract Type:ICA - LICA - Support - Regular
Contract Level:LICA 6
Posting Start Date:06-Aug-2026
Posting End Date:27-Aug-2026
UNOPS Global Shared Service Centre (GSSC) is a global hub for
cost-effective, high-quality transactional services. We enhance the
operational capacity of UNOPS by providing standardized support in
key administrative areas, with a core focus on personnel contract
administration and payroll. The GSSC enables UNOPS offices
worldwide to operate more efficiently by centralizing and
streamlining essential back-office functions. GSSC HR Services is
UNOPS' global HR shared service provider and is comprised of three
specialized HR shared services teams (Staff Admin, ICA &
Provident Fund Admin, and Compliance Reviews), ensuring the
systematic management of contract administration, selection process
compliance reviews, and benefit and entitlement administration for
a population of over more than 16,000 personnel across 30+ partner
entities.
UNOPS Global Shared Services Centre (GSSC) is a global hub for
cost-effective, high-quality transactional services. We enhance the
operational capacity of UNOPS by providing standardized support in
key administrative areas, with a core focus on personnel contract
administration and payroll. GSSC enables UNOPS offices worldwide to
operate more efficiently by centralizing and streamlining essential
back-office functions.
Under the direct supervision of the GSSC HR Services HR Officer
/ ICA Compliance Reviews Team Lead, the HR Associate - Compliance
Review is responsible for reviewing recruitment processes to ensure
proper implementation of recruitment rules. The HR Associate -
Compliance Review works in close collaboration with the Programme,
Project and Support Services colleagues administering ICA personnel
globally and with UNOPS HQ colleagues, to exchange information and
ensure consistent service delivery to UNOPS and partner personnel
in the ICA Award Compliance Review process. The HR Associate -
Compliance Review provides compliance support to the field office
support services function, ensuring high quality of work, accurate,
timely and properly recorded/documented service delivery.
Additionally, the HR Associate - Compliance Review promotes a
client-oriented approach, consistent with rules and
regulations.
1. Compliance and oversight support to recruitment processes
2. Support development of HR compliance practices and policy
development
3. Knowledge building and knowledge sharing
1. Compliance and oversight support to recruitment processes
- Provide client advice and review HR selection processes
(normally within the Talent+ system), including but not limited to
ICA Compliance Reviews.
- Review documentation submissions for accuracy and thoroughness,
according to guidelines, vis-a-vis procedural and technical steps
in the selection process, candidate sourcing, vacancy announcement
particulars, longlisting and shortlisting, fee setting, etc.
- Ensure compliance with rulesets governing ICA Compliance Review
requirements and practices with a view to minimizing the risks for
the clearance authority.
- Provide well-documented positive or negative recommendations to
the approving authority.
- Guide hiring offices and personnel on UNOPS Compliance Review
processes and requirements.
- Guide hiring offices on administrative procedures, processes
and practices within ICA award creation.
- Provide advice to supervisors and offices on good practices,
policies and procedures in ICA award creation.
- Liaise with UNOPS' HR related groups such as PCG to escalate
relevant issues and seek advice.
- Establish and maintain monitoring systems, advising the
supervisor and hiring offices on the status of pending requests and
approaching deadlines.
2. Support development of HR compliance practices and policy
development
- Synthesize lessons learnt as part of the compliance review
process.
- Collect feedback, ideas, and internal knowledge about processes
and best practices and utilize productively.
- Undertake research on a range of HR related issues and
contribute data as well as draft notes/reports.
- Contribute to HR compliance, practice improvement, and policy
development as well as related corporate HR initiatives by
assisting with the collection of data on trends, risks and
opportunities.
- Assist with projects in support of HR initiatives for
attainment of business objectives in line with the corporate HR
strategy.
- Support the communication of HR policy changes and new HR
initiatives to management and personnel, providing guidance as
needed.
3. Knowledge building and knowledge sharing
- Organize, facilitate and/or deliver training and learning
initiatives for personnel on matters pertaining to the Compliance
Review of ICA awards.
- Provide sound contributions to knowledge networks and
communities of practice by disseminating best practices in terms of
HR compliance and ICA award creation.
- Support the effective communication of HR policy changes and
new HR initiatives to management and personnel, guiding as
needed.
Functions / Key Results Expected
The effective and successful achievement of results by the HR
Associate - Compliance Review directly impacts the compliant
execution of HR processes in the respective unit and the efficient
and effective performance within it. These promote the credibility
of the organization as an effective service provider in project
services and management.
Human Resources Management, Human Resources Policies, Human
Resources, Human Resources Information Systems
Treats all individuals with respect; responds sensitively to
differences and encourages others to do the same. Upholds
organisational and ethical norms. Maintains high standards of
trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit.
Collaborates and supports the development of others.For people
managers only:Acts as positive leadership role model,
motivates, directs and inspires others to succeed, utilizing
appropriate leadership styles.
Demonstrates understanding of the impact of own role on all
partners and always puts the end beneficiary first. Builds and
maintains strong external relationships and is a competent partner
for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self
and/or others to accomplish a goal. Actions lead to total task
accomplishment through concern for quality in all areas. Sees
opportunities and takes the initiative to act on them. Understands
that responsible use of resources maximizes our impact on our
beneficiaries.
Open to change and flexible in a fast paced environment.
Effectively adapts own approach to suit changing circumstances or
requirements. Reflects on experiences and modifies own behavior.
Performance is consistent, even under pressure. Always pursues
continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic
decisions. Takes an unbiased, rational approach with calculated
risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner.
Communication indicates a consideration for the feelings and needs
of others. Actively listens and proactively shares knowledge.
Handles conflict effectively, by overcoming differences of opinion
and finding common ground.
Education Requirements
- Secondary school (or equivalent) with 6 years of relevant
experience OR
- Bachelor's degree (or equivalent) preferably in Human Resources
Management, Business Administration, Public Administration or
equivalent disciplines with 2 years of relevant experience is
required.
Experience Requirements
- Minimum of six years of relevant experience in international or
national organ
Additional Information
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