ICT Senior Analyst

### General Information Position Title ICT Senior Analyst Job Category Information and Communications Technology Duty Station(s) Nairobi Seniority Level Mid Level ICS Level ICS 09 Contract Type ICA - IICA - Regular Contract Level IICA 1 Posting Start Date 29-Sep-2026 Posting End Date 14-Oct-2026 Duration Open-ended subject to organizational requirements, availability of funds and/or satisfactory performance ### Job Highlight The ICT Senior Analyst – Data and Business Intelligence will also support in developing, deploying, and managing mission support management's data collection and analytics-based reporting solutions to provide actionable intelligence to mission senior management team and to mission support unit and section chiefs. The ICT Senior Analyst – Data and Business Intelligence is expected to extract, transform and load data (ETL) from different enterprise systems required to refresh Business Intelligence products as per the agreed schedule. ### About the Region The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support. ### About the Country/Multi-Country Office Not Required - part of GPO/NYPO ### Job Specific Context The United Nations Support Office for Somalia (UNSOS) is mandated to provide administrative and logistics support to its partners in implementing United Nations Security council resolution on Somalia. The Performance Management Section (PMS) in the Supply Chain Management Service (SCMS) focuses on assisting internal clients and implementation partners to achieve high quality mandate results through an integrated approach that links results-based management and performance monitoring with a more effective and new ways of working by enabling data and insight driven decision making. The Performance Management Section (PMS) acts as the hub for all aspect of the missions Business Intelligence efforts including BI requirement development, data sourcing, modeling, visualization and reporting. UNOPS has signed an agreement with the United Nations to implement the project activities for the Technical Support for UNSOS Business Process Improvement and Innovation. The ICT Senior Analyst - Data and Business Intelligence will provide support to African Transition Mission in Somalia (ATMIS), Federal Government of Somalia (FGS) and Somalia Security Forces (SSF) to enable capacity development in line with the new mandate by developing Business Intelligence (BI) products, delivering BI related training and strengthening Business Intelligence capacity. The ICT Senior Analyst – Data and Business Intelligence will provide support to the implementation of BI strategy and roadmap for implementing UNSOS analytics and business intelligence capability to include elements such as the delivery of standard and ad hoc reports, dashboards, and trending based on an increased collection and cleansing method for mission support and mandate implementation data. This is a position in UNOPS for supporting projects carried out for or in UNSOS. The incumbent of this position will be personnel of UNOPS under it’s full responsibility. ### Role Purpose The purpose of this role is to support in developing, deploying, and managing mission support management's data collection and analytics-based reporting solutions to provide actionable intelligence to mission senior management team and to mission support unit and section chiefs. The ICT Associate (Business Intelligence) is expected to develop new dashboard and Applications to support and digitalize the mission business processes. ### Functions / Key Results Expected Summary of Key Functions: Functional Responsibilities: The personnel will be responsible for the following duties: 1. Analysis and Development 2. Quality Assurance 3. Capacity Development 1. Analysis and Development - Perform business and scope analysis, gathering of requirements and documentation, preliminary system analysis, data cleansing and enrichment, migration, and change management initiatives - Build procedures to extract, transform and load data (ETL) from different enterprise systems required to refresh Business Intelligence products as per the agreed schedule. - Developing and testing Business Intelligence reports and dashboards in different areas. - Develop new Power BI applications to improve and digitalize the business processes. 2. Quality Assurance - Review UNSOS Business intelligence datasets for quality, completion and accuracy. - Monitor and review dashboards to identify and resolve issues in timely and accurate manner. - Review existing internal data collection and monitoring processes and help the unit in the development of process improvement to enhance overall data quality. - Support the unit in the establishment and improvement of standards and strategies for data management, lifecycle, and quality. 3. Capacity Development - Participate in the organization, preparation and delivery of both certified and focused functional business intelligence training workshops to ATMIS, FGS and FSS. 4. Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above. ### Skills Business Intelligence, Data Analysis, Excel Dashboards, Extract, Transform, Load, Microsoft PowerPoint ### Competencies Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. ### Education Requirements Required - A first-level university degree (Bachelor’s degree or equivalent) preferably in Applied Mathematics, Electronics, Statistics, Computer Science, Informatio