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Malaysia Country Coordinator

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Job Description

Malaysia Country Coordinator Vacancy No.S18478Category of ContractNationalPosition TypeNationalApplication Deadline03/10/2026Job Posted On18/09/2026Duty StationKuala Lumpur, MalaysiaCountryMALAYSIAGradeNational StaffDuty Station StatusN/AAccompanied StatusN/ADuration12 months ## Organizational Context The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’être – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability. IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpa); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe. IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles. This role sits within the IFRC Country Cluster Delegation (CCD) based in Jakarta, Indonesia, covering the five countries of Brunei Darussalam, Indonesia, Malaysia, Singapore and Timor-Leste. The CCD also represents IFRC to the Association of Southeast Asian Nations (ASEAN) and oversees the administration of the joint IFRC/ASEAN MoU. While this role reports under the CCD Jakarta, the role itself is located in Kuala Lumpur, Malaysia, within the Malaysian Red Crescent Society headquarters. ## Job Purpose The Malaysia Country Coordinator plans and coordinates overall membership and program services support to the Malaysian Red Crescent Society, based on their strategies and operational plans. The role also coordinates support with Movement partners and the IFRC network, facilitates peer exchanges as well as assisting Malaysian RC to strengthen its auxiliary role with the Government of Malaysia and expand partnerships. The role provides humanitarian diplomacy strategy and guidance to progress IFRC’s objectives with the diplomatic stakeholders in Malaysia and actively contributes to the Cluster Delegation’s overall ASEAN engagement. The Malaysia Country Coordinator is a member of the senior management team and feeds into the overall strategy and operation of the Delegation. ## Job Duties and Responsibilities Membership Services, Quality and Accountability - Facilitate the IFRC’s unified planning process in Malaysia, ensuring alignment with the National Society’s strategy and engagement and inclusion from IFRC members, in coordination with the relevant Delegation technical unit - Guide overall National Society Development plans and approaches and facilitate the relevant technical support across the national society development functions, including financial sustainability, leadership development, finance development, strategy, legal base and branch development - Understand the needs and concerns of the MRCS, establish, and maintain a close working relation with MRCS leadership - Provide support to the MRCS Chairperson, including related to IFRC governance functions, as requested by the HoD - Actively broker peer exchange, engagement and coordination of international humanitarian assistance for MRCS with other societies in the IFRC network, particularly within the CCD - Support Malaysian RC with their compliance with IFRC membership requirements and engagement in IFRC statutory meetings as well as the Southeast Asia leaders meeting Programme coordination - Guide humanitarian and developmental multilateral program support to MRCS in accordance with their strategy and operational plans and engage technical assistance as required from within the CCD - Coordinate support to MRCS in response to requests for international humanitarian assistance, engaging relevant technical assistance from within the Delegation - Facilitate cooperation and coordination in all programmes and operations between MRCS and Movement partners - Oversee the implementation and monitoring of IFRC multilateral programme support to Malaysian RC - Ensure accurate and timely reporting to partners and stakeholders ## Job Duties and Responsibilities (continued) Humanitarian Diplomacy and Partnerships - Provide assistance to MRCS to enhance its auxiliary role in the humanitarian field with the Government of Malaysia - Support MRCS to develop effective humanitarian diplomacy, communications and external relations - Be a focal point for the RD in establishing relationships with key Malaysian stakeholders - in government, academia, civil society and amongst the diplomatic community - Oversee IFRC’s humanitarian diplomacy and advocacy efforts with the Malaysian Government, broader diplomatic community and key stakeholders and support the Regional Director and/or HoD - Arrange meetings and draft briefing notes to support IFRC’s advocacy and diplomacy in Malaysia and draft summary reports from key meetings with external stakeholders - Contribute to the development of IFRC’s ASEAN engagement strategy and implementation of the IFRC/ASEAN MoU - Provide analysis on opportunities for advocacy on humanitarian issues in Southeast Asia under IFRC’s ASEAN engagement strategy as well as areas to expand IFRC’s partnership with ASEAN and provide particular support to ASEAN-related diplomacy and events in Malaysia - Facilitate and/or organise briefings or events for the diplomatic community as requested; - Contribute to and lead as requested, delegation-wide priorities, including in support to domestic fundraising (i.e Zakat) and external partnerships (ie. Private sector operating across CCD countries) - Represent IFRC with external stakeholders and forums - Build effective networks that enhance partnerships with a wide range of stakeholders in government, civil society, academia and the private sector General - Performance manage and mentor staff within the team - Ensure efficient and effective budget management and ERP system proficiency in accordance with IFRC’s policies and procedures - Contribute to the CCD support plans with Brunei Darussalam RC, particularly brokering cross-border engagement opportunities with Malaysian RC - Engage as a member of the CCD Senior Management Team including developing strategies for the delegation, managing risk and ensuring compliance with policies and procedures - Engage across the Asia Pacific Region as part of one team, including providing support to other delegations, or Geneva as requested ## Education Required - University degree in relevant field Preferred - Post-graduate (i.e., Master’s degree or equivalent) in social sciences/development studies, strategic/programme management, management studies or other relevant discipline - IMPACT course or equivalent knowledge ## Experience Required - 10+ years of work experience in managing operations for a humanitarian aid organisation and or development cooperation organisation - 5+ years of experience at a senior management level - 5+ years of work experience including management in a Red Cross/Red Crescent National Societ

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