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Learning Specialist (Open to Tier 0, 1 and 2 candidates only)

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Job Description

Tiered Approach In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby: - Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026. - Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments - Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers - Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply. Background The United Nations Volunteers (UNV) programme contributes to peace and development through volunteerism worldwide. We work with partners to integrate qualified, highly motivated and well supported UN Volunteers into development programming and promote the value and global recognition of volunteerism. UNV is active in 160 countries every year. UNV is administered by the United Nations Development Programme (UNDP). UNV is headquartered in Bonn, Germany, with a field presence comprising 6 regional offices and 50+ field units. The Human Resources Section (HRS) provides a full range of HR services to the organization and its workforce. As part of the Human Resources Section, the Capacity Development Team (CDT) designs capacity development and learning programmes for UN Volunteers. The team supports the implementation of theUNV Learning Portfoliowhich consists of five comprehensive learning experiences: 1. onboarding 2. skills surge 3. empowerment for change 4. connect and learn 5. career craft. Scope of Work 1. Plan and design virtual and onsite learning activities - Conduct training needs analysis to identify gaps and improvements, informing programme design. Develop detailed programme plans aligned with learning objectives, including curriculum design, content outlines, instructional strategies, and assessment methods, utilizing prototyping principles. - Create or source high-quality accessible training materials and resources, incorporating appropriate learning technologies and methodologies. Coordinate with facilitators and subject-matter-experts to ensure accuracy, relevance, and quality. - Ensure alignment with UNDP-UNV M&E Framework and implement data-driven improvements. - Perform the full cycle of project management, including communication, timeline management, budget oversight, and scope control. - Prepare terms of reference and procure professional services from vendors and consultants for volunteer learning activities and projects. - Coordinate logistics, and administrative arrangements for the timely delivery of the thematic workshops. - Organize and monitor the delivery of services by external consultants and vendors in line with project plans, timelines and budgets. - Conduct a thorough review to capture lessons learned and best practices for future projects. - Provide technical guidance and supervision to designated personnel supporting assigned learning portfolio activities. 2.Deliver virtual and onsite learning activities - Facilitate in-person, virtual, and blended learning activities in collaboration with stakeholders and domain experts, and the capacity development team using appropriate platforms. - Adapt learning delivery methods to meet the needs of diverse volunteer categories, incorporating interactive and participatory techniques to increase engagement and retention. - Build and maintain relationships with key stakeholders to expand co-delivery of volunteer learning initiatives. - Engage with facilitators to ensure understanding and finalization of learning content and methods for effective program delivery. - Coordinate or provide technical and learner support for virtual, blended, and onsite learning activities. - Monitor volunteer engagement during sessions, making real-time improvements to optimize learning outcomes. - Conduct pre- and post-workshop evaluations, recommending data-driven improvements. 3.Design and maintain e-courses on Learning Management System - Ensure catalogue e-courses are current, relevant and accessible on UNV Learning Management System (e-Campus); - Track completion of e-courses, including mandatory ones in collaboration with relevant UNV sections; - Stay abreast of the status of mutual recognition of mandatory learning programmes completion through the UN Inter-Agency Group; - Design, develop, update or maintain priority digital and blended learning products on eCampus, using learning technologies and authoring tools, including storyboards, instructional scripts, interactive activities and multimedia resources.. - Liaise with external vendors to resolve technical issues with accessing and completing courses, while improving user experience and interface. - Support the administration and continuous improvement of learning platforms and digital learning environments to strengthen learner access, usability, engagement and reporting. 4.Support the revision of and delivery of learning programmes - Collaborate with stakeholders and domain experts to revise learning programme content and delivery, aligning with identified learning needs and corporate goals. - Analyze learning evaluation data to identify areas of improvement and incorporate changes into learning programmes and products. - Apply agreed quality standards, templates and review processes to learning products, digital content, facilitator materials and learner resources. - Maintain version control, communicate updated/revised programme to stakeholders, and conduct Training of Trainers for relevant workshops. 5.Coordinate learning outreach, communications and engagement - Plan and coordinate communications and learner-engagement activities for assigned learning portfolio and UNV region, using appropriate communication channels and digital platforms. - Develop and implement programme information, guidance and stakeholder updates to support awareness, access to and participation in learning opportunities. - Draft relevant reports on learning activities, outcomes and impact as required. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the section and the organization. Institutional Arrangement The Learning Specialist reports to the Team Leader, Capacity Development and Learning, and works closely with the rest of the CDT and as a member of the Human Resources Section. Core Competencies Achieve Results - Set and align challenging, achievable objectives for multiple projects, have lasting impact Learn Continuously - Proactively mitigate potential risks, develop new ideas to solve complex problems Adapt with Agility - Create and act on opportunities to expand horizons, diversify experiences Act with Determination - Think beyond immediate task/barriers and take action to achieve greater results Engage and Partner - Political savvy, navigate complex landscape, champion inter-agency collaboration Enable Diversity and Inclusion - Appreciate benefits of diverse workforce and champion inclusivity People Management:The position has no direct supervisory responsibilities. The role is intended to provide technical leadership and vendor/resource oversight through subject matter expertise, architecture guidance, quality assurance, and management of vendor-delivered outputs, not through line management of UNV staff. UNDP People Management Competencies can be found in the dedicatedsite. Cross-Functional & Technical competencies Systems Thinking - Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or

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