Country Coordinator (Open to Tier 0, 1 and 2 candidates only)

Tiered Approach In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby: - Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026. - Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments - Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers - Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply. Background At the country level, UNV Field Units (FUs) and designated UNV personnel are responsible for promoting volunteerism through the mobilization of UN Volunteers across the UN system in the areas of peace, development, human rights and humanitarian assistance. FUs represent and position UNV within the respective countries, particularly within the UN country team, adopting a client-oriented and solutions-based approach. As UNV is the systemwide service administered by UNDP, FUs are hosted within relevant UNDP offices, collaborating closely with the UNDP resident representative and the UN resident coordinator system. The UNV country coordinator ensures compliance with UNV and UNDP policies, rules, and regulations. Under the overall guidance of the regional manager and direct supervision of the portfolio manager or specialist in the Regional Office (RO), the country coordinator manages the FU and leads UNV’s engagement at the country level. The role’s primary purpose is to ensure that UNV effectively anticipates and responds to the needs of the UN system and partners by mobilizing qualified volunteers and promoting volunteerism across sectors. This includes strategic positioning, partnership building, advocacy, and contribution to UNV’s Strategic Framework implementation. The country coordinator works under the general guidance of the UN resident coordinator to position UNV and its services within the UN system and liaises regularly with the UNDP resident representative for support. The incumbent also collaborates closely with the UNDP country office for administrative matters, participates in UN country team activities as invited (including joint UN programme, operations, communications teams and other subsidiary groups of UNCT), and may represent UNV in joint coordination mechanisms with government and non-government stakeholders. Duties and Responsibilities 1.    Lead volunteer mobilization •    Position UNV as a system-wide service provider supporting UN partners to achieve their programmes and UNSDCF goals.•    Develop and implement country-level volunteer mobilization strategies aligned with UNV’s Strategic Framework and partner demand.•    Participate in UN collective planning processes (CCA, UNSDCF, humanitarian response plans, thematic task forces) to integrate volunteerism in their implementation.•    Present UNV’s value proposition to maximize contributions of UN Volunteers, and guide partners in developing volunteer assignment descriptions.•    Support local talent outreach and acquisition efforts in alignment with corporate strategies.•    Promote Online Volunteering as a core component of UNV’s offer.•    Monitor mobilization trends, track key performance indicators, and use corporate tools (CRM, BI reports, UVP) for informed decision-making.•    Facilitate executive, operational, and partnership missions by UNV. 2.    Manage partnerships •    Build and sustain effective relationships with UN partners to promote UNV’s mandate and services.•    Analyze country strategies (UNSDCF, agency strategies) to identify opportunities for volunteer mobilization.•    Maintain business intelligence on UN programming, funding and workforce trends to diversify partnerships and forecast volunteer demand.•    Engage regularly the heads of agencies, their management teams and senior programme and operations staff to support volunteer mobilization, collaborating proactively to identify opportunities•    In coordination with the RO and ERCS, map and pursue SVF mobilization opportunities.•    Engage with government, civil society, private sector, and development partners in close coordination with other UN entities as may be required to realize agreed objectives.3.    Ensure Duty of Care •    Support host entities with guidance and best practices to ensure successful volunteer assignments.•    Work closely with UNDSS, the UN Designated Official for security, and host agencies to ensure the safety, security, and inclusion of UN Volunteers. Provide timely support during security evacuations.•    Ensure volunteers receive appropriate briefings, orientation, and guidance from host entities on arrival and benefit from appropriate supervision throughout their assignment.•    Brief the volunteer on expected code of conduct and other relevant factors for a successful experience; be available to answer questions.•    Conduct regular field visits to volunteer locations and monitor volunteer well-being and provide guidance on critical administrative aspects.•    Facilitate regular engagement with and among volunteers (e.g., town halls, networking, and community activities) to strengthen volunteer experience and well-being.4.    Lead advocacy on volunteerism •    Align communications with volunteer mobilization and talent acquisition goals, develop impactful volunteer stories in collaboration with the RO and External Relations and Communications Section (ERCS), promote UNV at national, regional and global levels.•    Stay informed of national volunteer initiatives, policies and strategies, including those supported by the UN system, and share relevant updates with Volunteer Advisory Services Section.•    Stay informed of host countries’ aspirations to promote national volunteer talent through fully funded UNV assignments domestically and abroad, share relevant updates with ERCS on emerging demand for UNV solutions, and support their implementation if needed.•    Stay informed of the International Volunteer Day and other volunteer recognition efforts by national counterparts and, where appropriate, collaborate around respective activities in close coordination with UN country teams and upon advice from the RO and ERCS.•    Encourage volunteers to act as advocates and disseminate their experiences as advocates and ambassadors of volunteer action.5.    FU Management •    Lead and coordinate the FU to ensure effective and efficient service delivery and a collaborative work environment.•    Supervise, empower and ensure performance and accountability of FU team members. Provide coaching and oversight to ensure consistency and client orientation in the FU’s communication with all clients.•    Develop, monitor, and manage the FU’s annual work plan and budget in compliance with performance targets and UNDP regulations.•    Liaise with UNDP programme and operations teams to ensure administrative support, alignment with local protocol, and facilitate cooperation on critical issues such as visas for international volunteers.•    Ensure that the FU undertake assigned transactions in the Volunteer Management Cycle in accordance with corporate SOPs.•    Escalate operational and reputational risks and other significant issues promptly to the RO. Competencies Core Competencies Achieve Results: - Scale up solutions and simplifies processes, balances speed and accuracy in doing work Think Innovatively: - Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking Learn Continuously: - Go outside comfort zone, learn from others and support their learning Adapt with