Platform Expert

- Function title:Platform Expert - Reference:NOC-MA-2026-AD/1161 - Location:Maastricht - In accordance with the Service Regulations, staff are required to reside either at their place of employment or at such distance from it as is compatible with the proper performance of their duties. - Information about living in Maastricht - Nature of competition:Internal and external competition - Applicable regulations:General conditions of employment governing servants at the EUROCONTROL Maastricht Centre - Type of post:Administrator - Job level:AD6-AD9 -Check salary simulations for the basic grade - Generic job title:Expert - Number of posts:1 - Duration of appointment:5 Year(s) - renewal or conversion of the contract is possible under certain conditions see “Useful information” section - Security clearance:Security vetting may be required in accordance with the relevant EUROCONTROL security provisions - Directorate/Service:MUAC/ENG/ITCOM/SOV - The Storage, Operating Systems & Visualisation Team - Working arrangement:EUROCONTROL operates a hybrid working model, combining onsite presence with teleworking opportunities. Teleworking is subject to the applicable internal rules and is granted in line with business needs and managerial approval.Teleworking must not exceed 50% of the days worked in a month when performed at the official place of residence as defined above.In addition, all staff may telework from a location of their choice for up to 20 working days per calendar year, with line manager authorisation. These 20 days do not count towards the 50% monthly limit. - Competition publication date:25/09/2026 - Competition closing date:23/10/2026 (23:59 Brussels time) - Reserve list:Applicable - See details in the "Useful information" section ## Your team Within theThe Directorate Maastricht Upper Area Control Centre, The Engineering Division (ENG) is responsible for developing and providing the Communication and IT Infrastructure, ATM systems, IT security activities and facility services. ## Your role Your role will be to: - Implement, operate and continuously improve on-premises and cloud-based hosting solutions and services based on Infrastructure as Code, in collaboration with internal and external IT support teams, cloud engineers, architects, cyber experts and developers. - Act as service delivery manager for external service-provider contracts, coordinating time- and task-based work, monitoring workload and tasks, and ensuring agreed objectives are met. - Monitor hosting services and optimise service performance, capacity, usage, lifecycle management and cloud consumption/spending to ensure efficient, reliable and high-quality service delivery. - Coordinate maintenance activities, updates, major issue/outage resolution, problem investigations and root-cause analysis for the platform infrastructure and hosted services. - Ensure security operations processes are followed by internal and external service providers, in close collaboration with IT Security Officers/SOC and Architecture teams. - Gather requirements from operational staff, development teams, office users and external customers; act as a point of contact for hosting-service matters; translate requirements into technical specifications and service solutions; and enhance the user experience. - Develop and maintain technical documentation, including operational procedures, reports, lifecycle documents and safety assessments, and contribute technical specifications and requirements to call-for-tender processes. - Provide technical expertise for MUAC platform modernisation and participate in projects, work packages, studies and other tasks in line with the main purpose of the job. - Report high-quality status, summary and roadmap overviews. - Carry out any other task in line with the main purpose of the job. ## Required qualifications, experience & competencies - Completion of relevant third level studies (e.g. Engineering, Computer Science), meeting EQF Level 6European Qualifications Framework (EQF)followed by at least 4 years relevant professional experience to perform the advertised responsibilities. - Completion of relevant third level studies (e.g. Engineering, Computer Science), meeting EQF Level 7European Qualifications Framework (EQF)followed by at least 3 years relevant professional experience to carry out the advertised responsibilities - Experience in supporting large infrastructures (platform storage network) including cloud solution design and management with a focus on IaaS and PaaS. - Project management skills. - Reporting skills. - Experience in:IT ServiceDesigning, setting up, and maintaining Virtualisation Stacks: AHV and/or KVM.Python or Perl scripting or other Linux scripting languages.Enterprise Linux and infrastructure as code tooling like Terraform and Ansible.Experience with KANBAN methodology.Understanding of application and platform security. - The following would be considered an advantage:Experience with Jira and Git/Bitbucket.Experience with Platform Services (designing, providing and maintaining).Experience with technical troubleshooting, where possible in coordination with (product) support company.Knowledge of Modern Software Design.Knowledge of Nutanix/PRISM.Knowledge of network protocols.Knowledge of DevSecOps pipelines.Knowledge about Kubernetes or Red Hat Openshift.Knowledge about Cloud technology.Understanding of Air Traffic Control Systems. - Technical writing skills (English). - Strong interest in keeping abreast of relevant trends in technology. - Communication: You are able to foster two-way communication. - Analytical Thinking: You analyse information and are able to identify relationships. - Problem Solving: You anticipate and solve business problems. - Customer focus: You adapt services to respond to customer needs. - Quality focus: You set and foster high-quality standards. - The working languages of the Agency are English and French. For this particular job, candidates must be proficient users of English at level C1.The levels relate to theCommon European Framework of References for languages (CEFR). ## Useful information - Applications will be accepted from nationals of EUROCONTROL Member States only. - The selected candidate may be required to provide documentary evidence confirming they meet the minimum education requirements. They will be informed if and when specific evidence is needed. Please note that no offer (for external candidates) or appointment (for internal candidates) will be made until the necessary evidence, if required, is validated. - The selected candidate will be appointed in accordance with the provisions of the General conditions of employment governing servants at the EUROCONTROL Maastricht Centre. This appointment may be renewed several times, but its total duration, including all renewal periods, may not exceed nine (9) years. A conversion to an undetermined duration appointment is possible where all of the following cumulative conditions are met: the post is confirmed as being of a lasting nature; the staff member has completed at least five years of service; the staff member’s performance has been satisfactory; and the conversion is in the interests of the service. Conversion is therefore not automatic. - Conditions depending on current type of engagementInternal staff appointed for a determined periodRetain their current type of appointment duration.Continue under their existing appointment duration, as appointment durations are not cumulative.The duration of their appointment will therefore not restart upon selection to the new post, i.e. the remaining duration of their current determined appointment continues to apply.Renewal(s): This appointment may be renewed several times, but its total duration, including all renewal periods, may not exceed nine (9) years.Conversion: Conversion to an undetermined duration appointment is possible where all of the following cumulative conditions are met: the post is confirmed as