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Recruitment Assistant, Kuala Lumpur, Malaysia
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Job Description
## Recruitment Assistant, Kuala Lumpur, Malaysia
- Organization:UNDP - United Nations Development Programme
- Office:UNDP Country Office Malaysia
In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:
- Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
- Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
- Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
- Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates
Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
UNDP, as an integral part of its mission to fight poverty and improve the lives of people around the world, is committed to being open, transparent and accountable. As part of this commitment, UNDP adopted International Public Sector Accounting Standards (IPSAS) and established a Global Shared Service Centre (GSSC) to provide IPSAS transactional recording (in the areas of revenue, expenses and fixed assets), advisory and support services to UNDP Offices worldwide, and to provide training to UNDP Offices where needed. Human Resources services within the GSSC was set up earlier in 2003 in Copenhagen and it provides customized service packages to more than 40,000 UN personnel from agencies, funds and programmes across the UN System. GSSC/HR in Copenhagen has established a legacy as a major Human Resources Administration Center within the United Nations and is recognized as a centre of excellence. The Global Shared Service Centre (GSSC) is part of the Bureau for Management Services (BMS).
In the area of Human Resources, the GSSC supports both staff and management in UNDP offices and units, with the full cycle of HR services ranging from recruitment, HR policy and advisory services, benefits and entitlements management, payroll and banking transactions.
In Bonn, Kuala Lumpur, as well as three UNDP Regional Bureau Service Centres (RSCs) - Amman, Dakar, and Panama - the recruitment and administration of local personnel will be proximity-based and managed by outposted GSSC personnel who report directly to the Global Shared Services Centre (GSSC) in Copenhagen.
Under the direct supervision of the Recruitment Associate and overall guidance of the Recruitment Analyst, the Recruitment Assistant in the GSSC RSC supports the transparent implementation of the outposted recruitment of personnel for Country Offices under their responsibility. S/he performs a variety of standard administrative processes and services ensuring high quality and accuracy of work and consistency in service delivery.
The Recruitment Assistant supports the team with the provision of advice to internal and external clients and managers on policies, guidelines and services and promotes a collaborative and client-oriented approach, sharing knowledge and best practice, including conducting training courses and coaching. Clients with whom there is direct contact may include UN Agency staff and other personnel in country offices as well as other units in UNDP.
Duties and Responsibilities
Support Implementation of Recruitment Strategies:
- Full compliance of recruitment processes and records with UN/UNDP rules, regulations, policies and strategies.
- Input to recruitment business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in recruitment management in consultation with direct supervisors and GSSC management.
- High-quality recruitment services to enhance client trust.
Support Implementation of Recruitment Services:
- Support the review of recruitment strategies and requests, vacancy announcements, screening of applicants, evaluation of candidate applications, gathering of candidate references, organization of interview panels, finalization of candidate selection/approvals and handover of completed recruitment cases to GSSC HR Administration Team for hiring, onboarding and contract management.
- Support to the communication with candidates as it relates to the outcome of their applications.
- Provide assistance with the production of insightful recruitment analytics reports with regard to critical vacancies considering UNDP's corporate priorities of gender parity and workforce diversity.
- Support the maintenance and update of recruitment measurements and tracking systems.
- Ensure accurate data management in official databases (UNall, Quantum etc).
- Contribute to the maintenance and update of candidate rosters and overview of alternate candidates.
- Perform any other tasks assigned by direct supervisors.
Support and Maintenance of Knowledge Management Prescriptive Content for Recruitment, Selection and Placement:
- Ensures that knowledge management distribution/system contains accurate and comprehensive coverage of recruitment, selection and placement matters.
- Contribute to the identification of the need for new and/or modified policies and practices and initiate or propose actions required. Actively liaise with direct supervisors to seek policy clarifications and/or identify agreed solutions.
- Support to periodic training courses on local recruitments for Business Units.
- Contribute to continuous learning and development for recruitment by pursuing own development and acquire new knowledge with recruitment best practices.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Recruitment Assistant will be reporting to Recruitment Associate (GS7) under the overall leadership of Recruitment Analyst.
- Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
- Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
- Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
- Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
- Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
- Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
- Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical Competencies: HR - Recruitment:
- Recruitment design and managementKnowledge of, ability to design and manage end-to-end recruitment processes
- Knowledge of, ability to design and manage end-to-end recruitment processes
- Assessment and selectionKnowledge and ability to apply various candidate assessments and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs
- Knowledge and ability to apply various candidate assessments and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs
Business Development:
- Knowledge GenerationAbility to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches.Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.
- Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.
- Ability t
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