National Project Officer (Reception Facility Operations)

## Job Description Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture atIOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy,internal and internal-equivalent candidatesas well as external women candidates are considered as first-tier candidates. Organizational Context and Scope Under the direct supervision of the AVRR Coordinator, and the overall supervision of the IOM Head of Programmeand Chief of Mission of IOM Algeria, the incumbent will be responsible for supporting the daily management of the Reception Facility for Voluntary Return (DARV), working closely with the AVRR, Protection, and Operations Units and with IOM partners. ## Responsibilities Coordinate the day-to-day running of the Reception Facility for Voluntary Return (DARV), which accommodatesup to 300 migrants per day. Serve as main focal with the main service provider (OPLA) for the maintenance, cateringof the DARV, pre departure activities, distribution of kits, liaising with other IOM partners, and staff scheduling androtation, whilst ensuring compliance with IOM standard operating procedures.2. In coordination with the Information Management Unit and the Field Support staff, monitor MiMOSA costmanagement DARV activities and beneficiaries and flag any concern to the IOM Algeria IM Unit.3. Coordinate with Direct Assistance staff to review and consolidate identified operational needs at the DARV andfollow up with the Procurement and Logistics Unit to ensure timely procurement of goods and services, in line withIOM procedures.4. Facilitate accountability towards migrants (AAP) by supporting the establishment and implementation of afeedback and complaints mechanism, in coordination with the AAP Officer.5. Contribute to monitoring activities at the DARV by assisting the M&E Unit with data collection and reporting tosupport continuous improvement of services.6. Support external activities taking place at the transit center, acting as focal point in coordination with theProgramme Unit, including preparation for visits by government, donors, and others.7. Facilitate the participation of migrants in the DARV's governance system, with an emphasis on the meaningfulinclusion of all migrants in decision-making processes in coordination with the AAP and M&E Officers.8. Support the dissemination, awareness, and observance of the DARV's internal rules, apply disciplinary measuresas instructed, and report any incidents or challenges to the supervisor.9. Coordinate the referral of migrants with specific needs to the relevant IOM units (e.g. protection, medical,operations, reintegration), ensuring timely communication and follow-up.10. Prepare and submit detailed weekly operational reports, highlighting progress, challenges, and suggestions, tosupport the proper functioning of the center.11. Supervise and guide a team of assistants at the center, ensuring effective task distribution, monitoring of theirwork performance, and supporting staff well-being, quality of work and compliance with standards.12. Coordinate the implementation of AVRR procedures for all migrant movements, in close collaboration with theAVRR Coordinator.13. Support the implementation of pre-departure activities at the DARV, including MHPSS and livelihoodsassistance, in coordination with service providers.14. Collaborate with the Medical, Operations, and Protection teams, to support the daily delivery of services relatedto migrant arrival, check-ins, identity verification, non-food item (NFI) distribution, room assignment, check-outprocedures, pre-departure logistical arrangements for airport transfers.15. In coordination with the finance and procurement teams, support the financial and administrative processes ofthe DARV, in in line with allocated resources, IOM financial and administrative standards, and in close coordinationwith IOM Algeria's relevant units.16. Contribute suggestions to improve DARV management coordination processes, particularly with OPLA, andreport any challenges immediately to the appropriate supervisor(s).17. Perform any other tasks that may be assigned. ## Qualifications Required Qualifications and Experience Education - Bachelor's degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professionalexperience; or,• Master's degree in the above-mentioned fields. Accredited Universities are those listed in theUNESCO World Higher Education Database. Experience - Experience in IOM administrative and financial management, budget monitoring, cash management and internalcontrol procedures.• Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and othervulnerable groups.• Prior work experience with international humanitarian organizations, non-government or governmentinstitutions/organization in a multi-cultural setting is an advantage. Skills - Good understanding of migration-related subject areas dealt with by the Organization;• Good communication and interpersonal skills.• Personal commitment, drive for results, flexibility and the ability to work effectively and harmoniously withcolleagues from varied cultures and professional experiences.• Knowledge of the usage of office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet. Languages For this position, fluency in French and English  is required (oral and written).• Knowledge of Arabic, Bambara, Hausa or Germa/Songhai is an advantage.Working knowledge of any other UN language is an advantage All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at thislink. Competencies will be assessed during the selection process. Values- all IOM staff members must abide by and demonstrate these five values: - Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. - Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. - Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. - Courage: Demonstrates willingness to take a stand on issues of importance. - Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies– behavioural indicators Level 2 - Teamwor