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Communications Associate, Sarajevo
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Job Description
## Communications Associate, Sarajevo
- Organization:UNDP - United Nations Development Programme
- Country:Bosnia and Herzegovina
- Office:UNDP HQ Sarajevo
Description of assignment title:Communications Associate
Assignment country:Bosnia and Herzegovina
Duty stations:Sarajevo
Work location:On UN premises
Expected start date:10/15/2026
Duration:12 months(with possibility of extension)Long-term benefits and allowances
Sustainable Development Goal:17. Partnerships for the goals
Volunteer category:Specialist UCoS from Apr2026
Work schedule:Full-time
Number of Assignments:1
Mission and objectives:
- Bosnia and Herzegovina (BiH) is a middle-income country in Southeast Europe, navigating complex socio-economic and political challenges. While the country has made significant progress since the 1990s, it continues to face high unemployment, limited industrial diversification, and regional disparities. Governance is decentralized, which complicates policy implementation and economic reforms.
- The economy relies on sectors such as manufacturing, agriculture, and tourism, but low competitiveness and a large informal economy hinder growth. BiH also faces environmental challenges, including climate change impacts like floods and droughts, which threaten livelihoods and economic stability. Although committed to international climate goals, the country requires enhanced capacity and financing to meet these targets.
- Social inequalities persist, with marginalized groups, women, and youth disproportionately affected by unemployment and limited opportunities. The outmigration of skilled workers further exacerbates development challenges.
- UNDP in BiH addresses these issues through programs promoting inclusive economic growth, green energy, climate resilience, and social inclusion.
- UNDP BiH plays a key role in supporting the country’s sustainable development by addressing complex socio-economic and environmental challenges. Operating within the framework of the Sustainable Development Goals (SDGs), UNDP collaborates with national and sub-national governments, civil society, private sector, and international partners to drive transformative change. Its programs focus on fostering inclusive economic growth, strengthening governance systems, enhancing social inclusion, and promoting environmental sustainability and climate resilience. UNDP BiH emphasizes innovative and evidence-based approaches, including digital transformation and green economy initiatives, to address structural inequalities and foster resilience in communities. By aligning with national development priorities and leveraging its global expertise, UNDP works to empower institutions, enhance community capacities, and create opportunities that contribute to a prosperous, inclusive, and sustainable future for all citizens of Bosnia and Herzegovina.
- Effective communication is integral to UNDP's work, helping to communicate development results and impact, strengthen partnerships, raise public awareness and engage diverse audiences around sustainable development priorities. The Communications Associate will provide day-to-day support to UNDP Bosnia and Herzegovina's communications function across programmes, projects and corporate initiatives. Under the direct supervision and guidance of the UNDP Communications focal point, the UN Volunteer will contribute to content development and storytelling, social media and digital communications, website content, visual and multimedia production, event communications and other outreach activities, working closely with programme and project teams.
- Under the direct supervision and guidance of the UNDP Communications focal point, the Communications Associate will undertake the following tasks:
- • Support the day-to-day implementation of UNDP communication activities, plans and campaigns;
- • Draft, edit, proofread and adapt communication content, including social media posts, website stories, news articles, newsletters, briefs and other outreach materials;
- • Support the identification and development of human-interest stories and other compelling content showcasing UNDP results, impact and the people behind its work;
- • Prepare, adapt and schedule content for UNDP social media channels and support their day-to-day management;
- • Update UNDP's website, including preparing, formatting, uploading and publishing web content;
- • Support the development and adaptation of visual communication materials, including social media cards, infographics, event and campaign materials, presentations and other digital and print products, in line with UNDP branding guidelines;
- • Support the production of video and multimedia content, including filming, editing, subtitling and adapting content for different digital platforms;
- • Provide photography and video support for UNDP events, field visits and project activities, and assist with the basic editing and organization of multimedia assets;
- • Support communications and visibility activities for campaigns, conferences, workshops, launches, field visits and other UNDP events and project activities;
- • Liaise with programme and project colleagues, under the guidance of the supervisor, to gather information, results, stories, photographs, videos and other materials for communications purposes;
- • Help ensure that communication products comply with UNDP corporate branding and relevant donor and partner visibility requirements, and support the organization and maintenance of communication materials and digital assets;
- • Support monitoring of social media and website performance and compilation of basic communication analytics and contribute to other communication and outreach activities as required.
- The Communications Assistant's support will contribute to:
- • Timely and effective implementation of UNDP communication activities, plans and campaigns;
- • Regular, engaging and audience-appropriate content across UNDP digital communication channels;
- • Increased capacity to develop quality editorial, visual and multimedia communications content;
- • Timely and accurate updating of UNDP web content;
- • Effective communications and visibility support for programmes, projects, campaigns and events;
- • Consistent application of UNDP branding and relevant donor and partner visibility requirements;
- • Improved organization and accessibility of communication and multimedia assets.
- Candidate must be a national, legal resident or hold refugee status in the country of assignment.
Assignment requirements
- English, Level: Fluent, Required
- Bosnian, Level: Fluent, Required
- Serbian, Level: Fluent, Required
- Croatian, Level: Fluent, Required
Required education level:
- Bachelor's degree in communications, journalism, media, public relations, marketing, social sciences, humanities or another relevant field is required
Competencies and values:
- • Achieve Results: Plans and monitors own work, pays attention to details, delivers quality work by deadline
- • Think Innovatively: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
- • Learn Continuously: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
- • Adapt with Agility: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
- • Act with Determination: Shows drive and motivation, able to deliver calmly in face of adversity, confident
- • Engage and Partner: Demonstrates compassion/understanding towards others, forms positive relationships
- • Enable Diversity and Inclusion: Appreciate/respect differences, aware of unconscious bias, confront discrimination
- Cross-Functional & Technical competencies
- Business Management/ Communication
- • Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
- • Ability to manage communications internally and externally, through me
Additional Information
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