Community and Outreach Specialist, Home based, Remote

## Community and Outreach Specialist, Home based, Remote - Organization:UNOPS - United Nations Office for Project Services - Office:UNOPS - United Nations Office for Project Services in Home-based Position Title:Community and Outreach Specialist Job Category:Communications Duty Station(s):Home based, Tirana Seniority Level:Mid Level Contract Type:ICA - LICA - Specialist - Retainer Contract Level:LICA 10 Posting Start Date:17-Sep-2026 Posting End Date:30-Sep-2026 Duration:Retainer (up to 15 working days within 1 year with the possibility of extension subject to satisfactory performance and availability of funds) This role offers a unique opportunity to drive social inclusion and gender equality within a critical land administration reform project in Albania. The specialist will play a pivotal role in ensuring that project benefits reach all segments of society, particularly vulnerable and marginalized groups, contributing directly to enhanced public trust, economic development, and Albania's EU accession goals. About the Country/Multi-Country Office Since opening in 2019, the UNOPS Austria Multi-Country Office (AUMCO) in Vienna has served as a hub for operations across 12 countries in South-East Europe, Türkiye, the South Caucasus, and Central Asia. AUMCO delivers technical expertise, operational support, and sustainable infrastructure solutions for governments, donors, and international financial institutions. Flagship initiatives include Blueing the Black Sea—a GEF and World Bank partnership to reduce pollution and promote sustainable development—and Türkiye's post-earthquake recovery programme, enhancing protective services for women and children. In Albania, projects revitalise cultural heritage and advance digital justice, while in Kosovo, new university infrastructure supports higher education. In Georgia, AUMCO facilitates the Eastern Partnership European School and strengthens rule of law and digital health access. Across Central Asia, activities range from health system strengthening in Uzbekistan to hazardous waste management in Tajikistan. AUMCO also supports UNOPS' global Water, Environment, and Climate portfolio, reinforcing its role as a regional and thematic centre of excellence. About the Project Office Established in 2020, the UNOPS Office in Albania supports national efforts to improve economic and social conditions in the wake of the November 2019 earthquake. Through its flagship initiatives, UNOPS is contributing to the rehabilitation of cultural heritage sites and the digital transformation of the justice sector. By combining project management, infrastructure development, and technical expertise, UNOPS aims to strengthen Albania's resilience, enhance public services, and promote sustainable development. The Albania office also plays a role in fostering connectivity and advancing healthcare standards across the country. This position operates within the \"EU for Property Rights\" project, which aims to transform Albania's land administration system. The project focuses on enhancing land governance, transparency, and economic development through the modernization of cadastral records, first-time property registration, and the implementation of an EU-compliant Land Parcel Identification System (LPIS). Despite progress in digitalization, Albania faces challenges in data accuracy, incomplete registration, and legal inconsistencies. The project, implemented by UNOPS over three and a half years, will build capacity within national institutions, digitize cadastral maps, and enhance data quality, ultimately contributing to Albania's EU accession goals. The Community and Outreach Specialist is responsible for independently managing and adapting community engagement and outreach strategies to ensure the inclusion and participation of women, vulnerable groups, and marginalized communities within the 'EU for Property Rights' project. This role involves integrating gender equality and social inclusion considerations into project activities, providing authoritative advice, and building capacity within national institutions to foster accessible and responsive services. Functions / Key Results Expected Functions / Key Results Expected - For the \"EU for Property Rights\" project, and reporting to the UNOPS Senior Project Manager, the Specialist will support the Project Manager on the key activities of the project for the successful implementation of the project. - The primary objective of this role is to ensure the inclusion and participation of women, vulnerable groups, and marginalized communities by integrating gender equality and social inclusion considerations into relevant project activities. - Among their specific responsibilities, the Specialist will: - Support the Business Process Review (BPR) Expert to ensure that redesigned services are accessible, inclusive and responsive to different user needs. - Provide targeted capacity building to SCA and Agricultural and Rural Development Agency (ARDA), based on identified needs, to strengthen the integration of gender and social inclusion considerations, particularly the needs of vulnerable and underrepresented groups, into relevant services and processes. - Support the Communications Expert in developing inclusive and gender-responsive communication and outreach approaches, ensuring that information is accessible and relevant to different groups of citizens. - The Specialist is expected to work closely with the Communications Expert and Business Process Review Expert. The number of days will depend on the tasks in line with the project implementation as identified by the Project Manager and agreed with the consultant. The Specialist, under the supervision of the Project Manager, will contribute to ensuring that gender equality and social inclusion considerations are appropriately integrated into relevant project activities. The Specialist's work will support more accessible and inclusive service processes, strengthen the capacity of SCA and ARDA to contribute to socially inclusive and gender-responsive communication and outreach. Capacity Building, Community Engagement, Community Outreach, Diversity & Inclusion, Public Relations, Stakeholder Engagement, Written communication Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organisation. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organisation. Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others.For people managers only:Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. App