Project Officer (Humanitarian Hub) (P), Malakal, South Sudan

## Project Officer (Humanitarian Hub) (P), Malakal, South Sudan - Organization:IOM - International Organization for Migration - Field location:Malakal, Upper Nile - Office:IOM Malakal, South Sudan Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental, and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive, and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM's workplace culture at IOM workplace culture | International Organization for Migration. Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: - Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Cabo Verde, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu Second tier candidates include: All external candidates, except candidates from non-represented member states of IOM. Organizational Context and Scope IOM in South Sudan is responsible for the management of the co-location of humanitarian actors (Humanitarian Hub/Logistic Base) within the United Nations Mission in South Sudan (UNMISS) base, particularly in Malakal and Bentiu. IOM is currently providing logistics and facilities management support to 39 agencies currently working and residing in the Hub in Malakal. The Project Officer (Humanitarian Hub) is responsible for the day-to-day coordination, management and oversight of the Malakal Humanitarian Hub operations, ensuring effective delivery of accommodation, facility management and operational support services to humanitarian partners and residents. The Project Officer (Humanitarian Hub) will work closely with internal units, partner agencies and service providers to maintain high standards of service delivery, safety, efficiency and compliance with organizational procedures. Under the overall supervision of the Deputy Chief of Mission, and the direct supervision of the Head of Sub-Office (HoSO) and in close coordination with the Head of Procurement and Logistics Unit, the Project Officer (Humanitarian Hub) will be responsible for coordinating with humanitarian organizations, UNMISS, contractors, service providers, and other stakeholders to ensure that the Hub operates safely, efficiently, and in compliance with IOM regulations, donor requirements, and humanitarian standards. - Coordinate, implement, and monitor the awarding and management of Memoranda of Understanding (MoUs) for long-term residents of the Malakal Humanitarian Hub, including occupancy tracking, partner commitments, cost recovery follow-up and compliance with agreed terms and hub procedures. - Manage the Humanitarian Hub front desk operations, including oversight of booking systems, accommodation allocation, check-in/check-out procedures, guest support, communication with residents and guests, and consistent application of Hub rules, Standard Operating Procedures (SOPs) and occupancy policies. - Assess the operational, accommodation, office space and service needs of partner agencies and Hub residents; identify gaps in facilities or services; and draft recommendations for facility improvements, space allocation adjustments, infrastructure maintenance requirements and service enhancements. - Organize Hub coordination meetings, operational meetings and partner consultations to discuss service challenges, resident needs, cost-sharing matters and routine operational issues, and communicate key recommendations and required actions to the Head of Sub-Office and relevant management. - Support the effective management of Hub financial and operational resources by updating funding, occupancy, expenditure and cost recovery tracking tools; monitoring resource utilization; providing inputs on spending priorities; and preparing quarterly procurement plans in close coordination with the Resources Management Officer, Procurement and Logistics Unit and Head of Sub-Office. - Supervise and provide guidance to Hub personnel and monitor the performance of contractors, service providers, facility maintenance staff, technical teams and skilled/unskilled daily workers, including cleaning, security, maintenance, waste management, water supply, power supply and other essential services, ensuring that work is delivered in line with agreed specifications, service standards, safety requirements and contractual obligations. - Oversee the day-to-day functioning and technical condition of Hub facilities and infrastructure, including accommodation blocks, offices, common areas, electrical systems, plumbing, water supply, sanitation facilities, drainage, waste management areas, perimeter infrastructure and other critical installations, ensuring timely identification, reporting and follow-up of operational issues. - Coordinate preventive and corrective maintenance activities for Hub infrastructure, equipment and utilities, ensuring that faults are properly reported, prioritized and resolved; maintenance records are maintained; spare parts and tools are properly managed; and repairs are prioritized based on safety, operational impact, number of users affected and service continuity. - Coordinate and monitor the operation of the Hub solar power system, including regular follow-up with the solar service provider, technical teams and relevant IOM units to ensure the system remains functional, properly maintained, safely operated and effectively integrated with generator operations and overall Hub power requirements. - Monitor power system performance, including solar generation, generator usage, fuel consumption, load distribution, outages, technical faults, battery/inverter status where applicable and abnormal consumption trends; ensure timely reporting and follow-up of issues, and provide inputs and recommendations to improve energy efficiency, reduce fuel dependency and control operating costs. - Liaise closely with the IOM Office of Staff Security and relevant security actors to support access control, fire safety, emergency preparedness and hazard mitigation measures within the hub, ensuring that appropriate procedures are followed and that resource requirements are communicated to relevant units. - Prepare and submit regular reports, including occupancy reports, cost recovery updates, Hub situation reports, maintenance updates, solar and power performance summaries, procurement follow-up reports and other monthly or quarterly reports as required, while maintaining proper records for consumables, equipment, tools, maintenance activities and Hub assets. - Perform such other relevant duties as may be assigned. Required Qualificati