HR Officer, Legal and Policy

| Job Description - HR Officer, Legal and Policy (2603971) HR Officer, Legal and Policy-(2603971)Grade:P4Contractual Arrangement:Fixed-term appointmentContract Duration (Years, Months, Days):One year (with possibility of further extension subject to availability of funds, satisfactory performance and continued need for the position)## Job Posting:Sep 15, 2026, 4:01:13 AM## Closing Date:Oct 6, 2026, 5:59:00 PM## Primary Location:Egypt-Cairo## Organization:EM/BOS Business Operations## Schedule:Full-timeIMPORTANT NOTICE:Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.## OBJECTIVES OF THE PROGRAMMEThe Division of Business Operations Services is responsible for providing efficient and effective support service to all programmes and activities of the organization in the Eastern Mediterranean Region in respect of human resources management, administration, budget and finance, supplies, conference and IT services. In the dynamic heart of EMRO, the Human Resources and Talent Unit propels the WHO mission forward by championing a culture of empowerment and innovation. HRT envisions an environment where each individual's unique talents are celebrated, collaboration sparks creativity, and bold ideas drive transformative change. HRT cultivates a space that thrives on diversity, nurtures leadership at every level, and harnesses cutting-edge technology to shape the future of global health to lead, to grow, and to make an extraordinary impact. The Staff Relations, Policy and Internal Justice Unit (SPI) is under the responsibility of the Regional Human Resources Manager and is responsible for providing strategic advice t omanagement in connection with grievances, due process, disciplinary matters and to protect the integrity and efficiency of WHO. In addition, the Unit works with managers, other offices, and staff representative bodies, to advance WHO's approach to protection from abusive conduct and promote a healthy workplace environment and constructive staff-management relations, including through consultations on policy initiatives and through informal resolution of grievances and potential workplace conflict.## DESCRIPTION OF DUTIES- Plan, guide, manage and supervise SPI staff by setting goals and objectives for the Unit, developing short- and long-term plans for staff to ensure optimal utilization of available resources.- Provide expert advice in HR Policy (Staff Rules and Regulations; e-Manual, HR guidelines and practice; policies such as PAAC, Anti-Fraud, PASM, Code of Conduct, CEB Administrative Guidelines, UNSMS Security Policy Manual Chapter VI etc.).- Provide authoritative policy implementation advice to managers and staff members in the Regional Office (RO) and Country Offices (COs).- Ensures coherence and consistency in HR projects and initiatives across the region from a policy and legal standpoint.- Propose, and when appropriate, initiate the development and revision of regional and global HR policies, to fit local context.- Participate (by providing EMR perspective), as a member of the global Policy Review Task Force, to the development of new or amendment of existing HR policies.- Together with the Ombudsperson and PRSEAH Coordinator, promotePAAC and PASM policies in the Region, through targeted training when required(follow-up on trends).A.Internal Justice- Act as a senior case-handler of complex disciplinary HR matters. - Advise managers and HR professionals in the Region on misconduct and internal justice. - Keep abreast of policy and other developments related to internal administration of justice and developments in international administrative law(with an emphasis on ILOAT jurisprudence related to WHO). - In close coordination with the HQ/HRT/HPJ (Internal Justice), provide support to the administrative review process and identify opportunities for amicable settlement in case of RARs. - Identify trends and systemic issues and makes appropriate recommendations to address disciplinary and administrative cases in the Region based on available statistics.B. Staff relations- Collaborate with the Staff Association, Staff Counselor, PRSEAH Coordinator and Ombudsperson on initiatives related to staff relations, more specifically initiatives aimed at achieving a more respectful, harassment (in any form) free environment, to ensure reducing internal conflicts and litigation.- Reach out to or respond to queries from staff in order to prevent, where possible, issues escalating into RARs or misconduct. - Review grievances from staff and advise on appropriate resolution thereof in accordance with established staff regulations, rules, policies and procedures. - Provide advice and guidance to managers/ supervisors and staff on the appropriate approach to be used in addressing underperformance (both informal and formal paths). ## REQUIRED QUALIFICATIONS### EducationEssential: Advanced university degree (Master level or above) in, Law,Industrial/Labour Relations or related area.Desirable: Specialized training or certification in mediation, conflict resolution, workplace investigations, coaching, staff counselling, employment law, or alternative dispute resolution(ADR).### ExperienceEssential: - At least 7 years of progressively responsible professional experience with international exposure in human resources management, staff relations, industrial/labour relations, employment law, administrative law, or related areas. - At least 4 years of experience in an international organization, preferably within the UN Common System. - Demonstrated experience managing complex staff relations cases, including disciplinary matters, misconduct arising from investigations, grievances, workplace conflicts, appeals, and dispute resolution.- Experience providing advice on the interpretation and application of staff regulations, staff rules, policies, and administrative procedures.- Experience handling sensitive and confidential matters and advising senior management on legal and HR risks.Desirable:  - Experience working in field offices and/or emergency, humanitarian, or hardship settings. - Experience in the administration of justice within the UN Common System, including engagement with mediation, informal resolution mechanisms, or dispute resolution processes. - Experience drafting legal opinions, disciplinary decisions, or submissions relating to staff relations matters. - Experience managing geographically dispersed teams and providing technical guidance across multiple offices. ### Skills- Extensive knowledge of international administrative law and practice. - Understanding of human resources management and performance management. - Excellent analytical skills and demonstrated ability to formulate policy and procedural guidelines and provide expert advicet o management and staff. - Ability to instill confidence and to negotiate and persuade; analytical ability and ability to present information in a clear and logical manner.- Ability to produce innovative solutions. - Tact, diplomacy and discretion; strong client focus; integrity and sound judgment. ### WHO CompetenciesTeamworkRespecting and promoting individual and cultural differencesCommunicationMoving forward in a changing environmentProducing resultsCreating an empowering and motivating environment### Use of Language SkillsEssential: Expert knowledge of English.Desirable: Intermediate knowledge of French. Intermediate knowledge of Arabic.## REMUNERATIONWHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 86,027 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2072 per month for the duty station indicated above. Other benefits include 30 days of annual leave