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Digital Impact Specialist - Foundations and Guardrails, Bangkok, Thailand

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Job Description

## Digital Impact Specialist - Foundations and Guardrails, Bangkok, Thailand - Organization:UNICEF - United Nations Children's Fund - Office:UNICEF East Asia and Pacific, Bangkok Description of assignment title:Digital Impact Specialist - Foundations and Guardrails Assignment country:Thailand Duty stations:Bangkok Work location:On UN premises Expected start date:10/01/2026 Duration:12 months(with possibility of extension)Long-term benefits and allowances Sustainable Development Goal:10. Reduced inequalities Volunteer category:Specialist UCoS from Apr2026 Work schedule:Full-time Number of Assignments:1 Mission and objectives: - UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfilling their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up. - In the East Asia and Pacific Region, UNICEF works to uphold the rights of all children. This means the rights of every child, irrespective of their nationality, gender, religion or ethnicity, to: - survival - to basic healthcare, peace and security; - development - to a good education, a loving home and adequate nutrition; - protection - from abuse, neglect, trafficking, child labour and other forms of exploitation; and - participation - to express opinions, be listened to and take part in making any decisions that affect them - Recognizing children, adolescents and youth have a right to participate in decisions that affect their lives, a right to a healthy and safe environment, and a right to protection from harm, UNICEF is calling for governments and businesses to address the climate crisis through reduction in greenhouse emissions, increased investment in children's awareness and climate literacy, and by engaging young people in environmental and climate related policy making. - This assignment is part of UNICEF Asia Pacific's Regional Office (APRO) Digital Impact section. The role will provide Regional Office (RO) oversight, technical assurance and coordinated support for Digital Foundations and Guardrails across UNICEF Country Offices (COs) in the Asia-Pacific region. Working in close collaboration with UNICEF's Digital Impact Division (DID), the role will support the consistent application of UNICEF's global technology standards, architecture, cybersecurity and digital risk requirements, while responding to Country Office needs and regional priorities. - a. Support Regional Digital Foundations and Guardrails - In collaboration with Headquarters (HQ), Country Offices (COs) and relevant regional teams, the Digital Impact Specialist will contribute to strengthening secure, resilient and scalable digital foundations across the region, in alignment with UNICEF's Digital Impact Strategy, enterprise architecture, technology standards and cybersecurity requirements. - Key activities include : - Support the regional implementation and adoption of cloud-based and cloud-native services, unified communications, modern workplace technologies and next-generation network infrastructure to improve reliability, scalability, interoperability and secure access across COs. - Liaise with global and regional Digital Impact teams in COs to support alignment of Country Office digital architectures, infrastructure and services with UNICEF enterprise architecture, cloud modernization and technology standards. - Provide technical guidance and coordination to COs in the implementation of UNICEF's Global Cyber Resilience Initiative (GCRI) and related cybersecurity, information security and digital risk-management measures. - Assess and consolidate Country Office requirements for ICT, cloud, data and AI infrastructure, platforms and related digital services for both operations and programme delivery and facilitate access through regional Long-Term Arrangements (LTAs), global contracts, HQ services or other appropriate mechanisms. - Provide technical assurance for digital solutions and services to ensure that relevant requirements relating to cybersecurity, privacy, data protection, interoperability, accessibility, resilience, scalability and sustainability are considered throughout their lifecycle. - Support Regional and Country Office Supply teams in establishing or using regional and local LTAs and other contracting mechanisms for ICT products, digital services and technology-related programme requirements. - b. Strengthen Regional Digital Governance, Coordination, Capacity and Partnerships - The Digital Impact Specialist will support effective governance, coordination and capacity development for Digital Impact across the region and contribute to coherent implementation of UNICEF global standards, policies and good practices. - Key activities include : - Coordinate and contribute to regional technical capacity-building initiatives in areas including digital foundations, cybersecurity, data governance, responsible use of emerging technologies, enterprise platforms and digital service delivery. - Contribute to the TeamOne approach for strengthening the capabilities of Digital Impact personnel across the region, working closely with HQ, Digital Centre of Excellence (DCoE) and other regional technical teams to identify learning needs, develop resources and facilitate knowledge exchange. - Provide technical review and assurance for business-process automation solutions developed or procured by Country Offices and the Regional Office to ensure compliance with UNICEF requirements for cybersecurity, privacy, data management, access control, maintainability and enterprise technology standards. - Provide technical guidance and governance support for digital fundraising platforms and channels in the region, particularly in relation to solution architecture, data management, privacy, cybersecurity and integration with UNICEF enterprise systems. - Prepare, coordinate and present relevant regional digital initiatives to UNICEF governance and oversight mechanisms, including the Portfolio and Project Management (PPM) forum, and support follow-up on recommendations and decisions. - Represent in Digital Impact/ICT in relevant regional inter-agency mechanisms, technical working groups and coordination forums, and contribute to common UN digital initiatives where appropriate. - Facilitate communities of practice, knowledge exchange and peer support among Country Offices, helping identify common requirements, reusable solutions, lessons learned and opportunities for regional collaboration. - Maintain and develop their own knowledge and professional capability across enterprise technology, cybersecurity, cloud services, data and AI, digital public infrastructure and other relevant areas, through continuous professional development, professional networks, training and relevant certification - c. Support the Design, Implementation and Management of Digital and Data Solutions - The Digital Impact Specialist will provide technical support to the Regional Office and Country Offices in the assessment, design, implementation, operation and improvement of digital and data solutions for programme and operational needs. - Key activities include : - (i) Business process automation and analytics - Work with Regional Office sections, including Operations, Human Resources, Supply, Programme COEs [JH5.1][JH5.2][JH5.3]and other teams, to analyse business requirements and identify opportunities for appropriate process improvement and automation. - Design, develop, implement and maintain business applications, workflows and analytics solutions within UNICEF's approved enterprise environment, including Microsoft 365, Power Platform, Power Automate, Power Apps and Power BI, in accordance with organizational architecture, security and data-governance standards. - (ii) Digital solution architecture and technical advisory support - Provide technical advice

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