Technical Associate, Copenhagen, Denmark

## Technical Associate, Copenhagen, Denmark - Organization:WHO - World Health Organization - Office:WHO ROE Copenhagen Contractual Arrangement : Fixed-term appointment Contract Duration (Years, Months, Days) : 2 years Job Posting: Sep 5, 2026, 3:29:09 PM OBJECTIVES OF THE PROGRAMME The Division of Programme Management ensures the technical excellence of WHO/Europe's work. It coordinates and ensures coherence across WHO/Europe's health programmes, country support and the Special Initiative on Primary Health Care (PHC). The division also leads planning and budgeting, resource mobilization and partnerships, communications and publications, governance and external relations, and language services. Resource Mobilization and Partnerships as part of the Division of Programme Management, the Resource Mobilization and Partnerships unit (RMP) leads WHO/Europe's efforts to engage, sustain, and expand collaboration with donors and partners. The unit supports technical divisions and country offices in mobilizing resources and managing partnerships across the United Nations system, WHO Collaborating Centres, non-State actors, and other key stakeholders. DESCRIPTION OF DUTIES To provide specialized administrative support and advice to staff at all levels regarding resource mobilization processes and tools. To act as the key administrative resource for the use and oversight of the Contributor Engagement Management (CEM) system, used by the whole of WHO/Europe. To support the RMP team members in the day-to-day programme management, financial and operational/administrative functions as well as communications with WHO/Europe technical programmes and staff. Acts as superuser of CEM within the Regional Office (RO) and vis-a-vis WHO headquarters. Ideates and provides both ad hoc and structured briefing and expert guidance to staff at all levels on resource mobilization practices and procedures including on the use of the WHO CEM system at all clearance stages. Organizes and provides regular in-house training to WHO staff within the RO and country offices on the use of CEM including to people with approvers' role (directors and WHO Representatives). Guides staff in the use of correct standard proposal and agreement templates. Ideates and develops documentation and briefing materials as may be needed. Maintains the necessary information repositories and ideates monitoring tools to ensure efficient workflow. Conducts first level review and triage of incoming funding proposals and agreements, liaising with the technical units and WCHOs as needed and facilitates the preparation of proposals and supporting documentation as may be needed. Provides support and advice to RO units and country offices in the creation of funding opportunities in the CEM system and ensuring that right units are included in clearance chains (certifying officer for all proposals and agreements). Liaises with relevant units in WHO headquarters (CRM and PRP) on resource mobilization related questions including on CEM. Prepares draft routine correspondence and standard letters of donation, analyzes incoming correspondence and requests, researching, obtaining and attaching background information where required, or redirecting them as appropriate, drawing the attention of the staff concerned to urgent items and deadlines. Revises unit correspondence, reports, and documents for proper form and (non-technical) content. Provides basic workplan management of the RMP activity workplan and acts as focal point for leave administration for the RMP unit. Makes administrative arrangements for country and intercountry activities including preparation of various committal documents related to procurement of goods and services and duty travel in accordance with the approved workplans. Provides administrative and logistical assistance to the RMP team in the context of the organization of both internal and external meetings. Takes notes during meetings. Assists in the preparation of relevant background and reports as well as other relevant follow up. Establishes and maintains the unit's electronic filing system of documents and correspondence. Creates background files and compiles reference material as appropriate. Acts as the entry point for incoming inquiries from users and counterparts. Responds to and acts on telephone enquiries. Assesses the critical nature of technical enquiries and resolves or refers them to appropriate staff for reply. Coordinates appointments for supervisor and organizes programmes for visitors. Performs other related duties as required or instructed, including providing support to other areas of work as assigned and replacing colleagues in the team as may be required. REQUIRED QUALIFICATIONS Essential: Completion of secondary school or equivalent. Desirable: Relevant higher education courses in the area of office administration/management or similar. Essential: At least 8 years of progressively responsible experience in the administrative/ office support field, including several years' experience in an international environment or institution. Desirable: Experience with WHO resource mobilization procedures and systems/tools. Relevant experience in WHO or in the UN. Proven strong organizational skills and a structured approach to work. Demonstrated strong interpersonal skills and ability to function well in a multicultural environment. Proven ability to adapt to and take efficient action amongst competing priorities. Demonstrated ability to work in a fast-paced environment while retaining high attention to detail. Documented skills in organization of documentation and records. Emotional intelligence: ability to identify and manage one's own emotions, as well as helping others to do the same. Respecting and promoting individual and cultural differences Knowing and managing yourself Use of Language Skills Essential: Expert knowledge of English. Desirable: Intermediate knowledge of French, German or Russian. WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at DKK 409,328 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave. ADDITIONAL INFORMATION - Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework. - This vacancy notice may be used to fill other similar positions at the same grade level. - Only candidates under serious consideration will be contacted. - A written test and/or an asynchronous video assessment may be used as a form of screening. - In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review. - According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. - Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual. - The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description,