Officer, Business Management Systems

1. SUMMARYThe Office of Financial Control (OFC) is responsible procurement, budgetary, financial and accounting services for NATO entities, primarily the NATO International Staff (IS) Civil Budget. It is also responsible for reporting on the NATO IS civil and reimbursable budgets, NATO-wide pensions and related funds. It provides procurement, cash management, finance and accounting support to extra budgetary funds (e.g. trust funds) and bilateral arrangements, including the Tax Reimbursement Agreement with the United States (U.S.). The incumbent provides expert advice and first-line user support. They augment the BMS team, as required, to ensure the timely maintenance of setup and master data. They perform the role of system administrator, business analyst, tester and trainer, as needed in order to support the proper operation and evolution of the ERP system. The incumbent deputises the Head BMS as required. 2. QUALIFICATIONS AND EXPERIENCE The incumbent must:•    possess a University Degree in management information systems, operations research, economics, accounting, business process engineering, business administration, public administration, finance, or related discipline from an institute of recognised standing;•    possess at least 2 years of experience in the implementation, support, administration and configuration of Oracle E-Business Suite applications;•    have experience with security system administration, user monitoring, software release management, and system control activities;•    have in depth knowledge of standard ERP and financial systems and office tools (spread sheets, databases and management and reporting tools (e.g. OBIEE)); and•    have the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; I (“Beginner”) in the other. The following would be considered an advantage:•    experience with the use, implementation or support of Artificial Intelligence tools to support finance, procurement or human resources management;•    knowledge of a specific set of accounting standards (e.g. International Financial Reporting Standards, IFRS; or International Public Sector Accounting Standards, IPSAS); and•    experience with the financial and management processes of governments and/or international organisations with a large user community. 3. MAIN ACCOUNTABILITIES Information Management: Provide first line support to the user community. Provide guidance to solve client issues. Handle queries relating to Oracle E-Business Suite, transactional data processing, interfaces, business flows, accounting and system impact, reporting possibilities and tools. Develop and maintain knowledge cross Oracle E-Business Suite modules. Planning and Execution:Facilitate change management efforts in the OFC by driving improvements in business processes and standards. Develop work, team, and project plans to meet specific objectives and requirements. Coordinate and support initiatives aimed at transforming the employment of people, processes, and tools and improving NATO’s financial and acquisition management domain. Project Management: Support implementing projects, typically involving the development and implementation of business processes to meet ERP identified business needs. Manage issues relating to the integration of systems in the day-to-day work habits of NATO entities supported by the ERP CC. Assist in evaluating ERP progress and contribute to issue resolution processes, taking corrective action as necessary and providing regular reporting to key stakeholders. Perform any other related duty as assigned. 4. INTERRELATIONSHIPSReporting Line: The incumbent reports to the Head of the Business Management Systems.Interactions: They liaise with other IS Divisions and Independent Offices.Direct reports: N/AIndirect reports: N/A 5. COMPETENCIESThe incumbent must demonstrate:•    Achievement: creates own measures of excellence and improves performance.•    Analytical Thinking: sees multiple relationships.•    Clarity and Accuracy: monitors others’ work for clarity.•    Conceptual Thinking: applies learned concepts.•    Customer Service Orientation: makes things better for the customer, addressing underlying customer needs.•    Impact and Influence: uses indirect influence.•    Initiative: is decisive in a time-sensitive situation.•    Teamwork: solicits inputs and encourages others. 6. CONTRACT Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years, during which the incumbent may apply for conversion to an indefinite duration contract. Contract clause applicable: In accordance with the contract policy, this is a post in which turnover is desirable for political reasons in order to be able to accommodate the Organisation's need to carry out its tasks as mandated by the Nations in a changing environment, for example by maintaining the flexibility necessary to shape the Organisation's skills profile, and to ensure appropriate international diversity. The maximum period of service foreseen in this post is 6 years. The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period of up to 3 years. However, according to the procedure described in the contract policy the incumbent may apply for conversion to an indefinite contract during the period of renewal and no later than one year before the end of contract. If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years. Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Régulations. NOTE: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. These circumstances are described in the IS directive on twin-graded posts. 7.USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable: - For NATO civilian staff members only: please apply via the internal recruitment portal (link); - For all other applications: www.nato.int/recruitment Before you apply to any position, we encourage you toclick hereand watch our video providing 6 tips to prepare you for your application and recruitment process. Do you have questions on the application process in the system and not sure how to proceed?Click herefor a video containing  the information you need to successfully submit your application on time. When submitting your application, please ensure that your Taleo Candidate Profile is updated and that your CV is correctly uploaded in the Taleo attachments section. More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm) Appointment will be subject to receipt of asecurity clearance(provided by the national Authorities of the selected candidate), approval of the candidate’smedical fileby the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of theaccreditationand notification process by the relevant authorities. NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of reference documents without proper quotes (plagiarism), or any tools available on internet, including but not limited to translation facilities, or generative artificial-intelligence (AI) tools. NATO reserves the right to screen applications to identify the use of such