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Communications Senior Officer, Copenhagen, Denmark
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Job Description
## Communications Senior Officer, Copenhagen, Denmark
- Organization:UNOPS - United Nations Office for Project Services
- Office:UNOPS HQ Copenhagen
Position Title:Communications Senior Officer
Job Category:Communications
Duty Station(s):Copenhagen
Seniority Level:Mid Level
Contract Type:ICA - IICA - Retainer
Contract Level:IICA 1
Posting Start Date:07-Sep-2026
Posting End Date:21-Sep-2026
Duration:1 year, renewable subject to satisfactory
performance and business needs
This role offers a unique opportunity for experienced
communications professionals to contribute on an on-demand basis to
UNOPS global mission by translating complex information into
impactful messages. The experts will play a crucial role in
executing the IPMG Communications Strategy, enhancing
organizational communications and supporting sustainable
development initiatives worldwide.
The Infrastructure and Project Management Group (IPMG) provides
policy, standards guidance and support in three UNOPS service lines
of Project Management, Infrastructure and Financial Management
Services (Grant Support and Fund Management). IPMG leads the design
and implementation of a project, programme and portfolio management
(P3M) system centered around the needs of UNOPS partners,
beneficiaries and frontline personnel. IPMG also drives UNOPS
efforts to leverage sustainable, resilient and inclusive
infrastructure and maximize local capacity through grant support
management to achieve sustainable development. Through thought
leadership, we aim to position UNOPS with its partners, foster
innovative solutions for sustainable and inclusive development, and
accelerate the achievement of the Sustainable Development Goals
(SDGs). This includes speeding up the implementation of urgent
infrastructure and scaling up infrastructure service delivery,
particularly in relation to climate action and energy. Our delivery
approach to project management, infrastructure and grant support
management prioritizes development needs, empowers institutions and
communities, builds partners' capacity, champions gender equality
and social inclusion and reduces environmental impact. IPMG
translates policy into practice by providing strategic direction,
standards and oversight, while facilitating knowledge sharing and
capacity-building for UNOPS teams globally.
As part of IPMG's ambition to communicate in an impactful way to
its stakeholders, it seeks to replenish its pool of qualified
communications retainers, who provide communications support on an
on-demand basis.
** IMPORTANT INFORMATION **
Retainer positions are not full-time positions. They constitute
a contract whereby the Retainer may be requested to provide a
specific output/deliverable within a specified period of time, on
short notice. When holding a retainer contract, individuals may
receive ad hoc requests from IPMG and occasionally from other UNOPS
project teams or business units. The quantity of requests will vary
depending on the current needs. UNOPS shall have no obligation to
obtain any minimum quantity of services from the Individual
Contractor during the duration of the retainer ICA. It is possible
to have multiple consultancy contracts with or outside UNOPS, as
long as it is declared to the UNOPS Ethics Office. Read more about
the ICA retainer modality here.
The functions/responsibilities/key results of this job
description are generic and may not always be applicable, nor be
comprehensive, for all missions under this job title. The specific
tasks and deliverables for each retainer assignment may vary and
will be detailed in the terms of reference developed for each
assignment. Under this contract type, the assignments will vary in
scope and duration - ranging from short-term assignments of a few
hours at a time to longer blocks of time (e.g. several days or up
to a week). Work may also vary with regards to the time
zone/location. Whilst most assignments can be delivered working
from home, some may require presence in HQ. Whilst the successful
incumbent can be based in different time-zones, they should be able
and willing to ensure a degree of time overlap with the teams
ordering the retainer's services.
All retainer assignments will be handled via the UNOPS online
retainer management tool, including the request for the retainer's
services and the provision of feedback for each assignment.
All retainers will be invited to participate in a one-hour
induction session (or two 30-minute sessions) where they are guided
through UNOPS retainer assignment management tool, the retainer
contract modality and their expertise area in the UNOPS
context.
While the contract modality for this Vacancy Announcement is an
ICA retainer contract on project or assignment basis, UNOPS may
offer on a need basis a full-time employment for a specified
consecutive period of time (up to one year maximum) - with the
possibility to go back and forth between the two contract
modalities, pending acceptance of the incumbent of the assignments
proposed to him/her.
The candidates shall confirm that they have no actual, perceived
or potential conflict of interest that may prevent them from
entering into an individual contractor agreement with UNOPS, or
that may in any way jeopardize their performance in carrying out
their obligations under the agreement. This includes a situation
where the applicant intends to maintain in parallel to the retainer
opportunity another activity besides the retainer opportunity that
s/he applies to which could result in an actual or perceived
conflict with the interests of the UN.
It is the responsibility of the selected candidate to make
arrangements, to a standard deemed acceptable by UNOPS, for a
secure internet connection, laptop and/or equipment necessary for
work.
Please attach a cover letter highlighting the experience,
knowledge and qualifications relevant for the position.
The Communication Senior Officers (retainer) are communication
professionals primarily responsible for supporting technical teams
and subject matter experts in transforming specialized knowledge
and complex information into accessible, engaging and effective
messages and communications solutions. They will collaborate with
IPMG and technical teams to analyze communications needs, define
product communications plans, recommend suitable communication
formats and channels and develop high-quality communications
materials aligned with effective communications principles and
organizational priorities
Functions / Key Results Expected
1. Communications planning
- Under the guidance of the IPMG Communications Coordinator:
- Formulate product-level communications plans aligned with
broader IPMG and UNOPS organizational objectives and the IPMG
Communications Strategy.
- Analyze target audience needs and recommend the most effective
channels, formats and messaging modalities. Stakeholder
mapping.
- Provide support in developing technical specifications for
communication-related tenders or Call-Off Orders.
- Collaborate with technical teams and subject matter experts
(SMEs) to position complex project management, infrastructure,
procurement and grant management topics to external and internal
stakeholders.
2. Content creation and revision and knowledge
management
- Under the guidance of the IPMG Technical Editor:
- Translate complex and/or technical policies, methodologies,
guidance and standards into clear, engaging and accessible
communications materials for non-technical and executive
audiences.
- Develop and revise audience-specific communications materials,
including speeches, intranet articles, community of practice posts,
digital campaigns, newsletters, learning materials and
presentations, ensuring accessibility, clarity, tone consistency
and adherence to UNOPS guidelines.
- Capture and synthesize knowledge assets, facilitating
knowledge-sharing mechanisms across global operational units.
3. Visual design and multimedia production
- Under the guidance of the IPMG Visual Designer:
- Des
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