SSA - National NCD HeartCare Outreach and Data Focal Person, Port Vila, Vanuatu

## SSA - National NCD HeartCare Outreach and Data Focal Person, Port Vila, Vanuatu - Organization:WHO - World Health Organization - Office:WHO Port Vila, Vanuatu National NCD HeartCare Outreach and Data Focal Person Contractual Arrangement : Special Services Agreement (SSA) Contract Duration (Years, Months, Days) : 5 months Job Posting: Aug 4, 2026, 10:58:46 PM The NCD HeartCare Outreach and Data Focal person is responsible for supporting the Ministry of Health NCD team to plan and coordinate NCD outreach activities, analyze and present HeartCare data, strengthen data quality, support follow-up of high-risk patients, and promote routine use of HeartCare data for programme management and decision-making. The role will help the NCD team move from data collection to data use by converting HeartCare data into practical outreach plans, patient follow-up lists, facility performance summaries, data quality reports, and briefing materials for programme review and action. The NCD HeartCare Outreach and Data Focal person will report directly to the National NCD Program Coordinator within the MoH and he/she will support the NCD team in the day-to-day coordination, monitoring, reporting, and improvement of HeartCare-supported NCD outreach services. The role will focus on outreach coordination, data analysis, data quality, patient follow-up tracking, user support, and routine programme reporting. - Support NCD outreach planning and coordinationSupport preparation of routine outreach plans, schedules, and activity trackers.Liaise with the NCD National Coordinator and provincial, facility, and outreach teams to confirm dates, locations, staffing, equipment readiness, and reporting expectations.Use HeartCare data to identify priority communities, facilities, or patient groups for outreach planning and NCD Coordinator endorsement.Prepare available patient lists for outreach, including screening, reassessment, follow-up, or referral review.Support outreach teams to use HeartCare for registration, CVD risk assessment, scheduling, and follow-up documentation.Track outreach completion and promptly report delays, cancellations, or incomplete activities to the NCD Coordinator.Maintain an outreach tracker covering planned and completed activities, pending actions, responsibilities, and follow-up needs, with quarterly updates to the NCD Coordinator. - Support preparation of routine outreach plans, schedules, and activity trackers. - Liaise with the NCD National Coordinator and provincial, facility, and outreach teams to confirm dates, locations, staffing, equipment readiness, and reporting expectations. - Use HeartCare data to identify priority communities, facilities, or patient groups for outreach planning and NCD Coordinator endorsement. - Prepare available patient lists for outreach, including screening, reassessment, follow-up, or referral review. - Support outreach teams to use HeartCare for registration, CVD risk assessment, scheduling, and follow-up documentation. - Track outreach completion and promptly report delays, cancellations, or incomplete activities to the NCD Coordinator. - Maintain an outreach tracker covering planned and completed activities, pending actions, responsibilities, and follow-up needs, with quarterly updates to the NCD Coordinator. - Analyze and present HeartCare data for programme actionExtract, analyze, and summarize HeartCare web and mobile data for the NCD team.Provide routine summaries on screening, registration, risk categories, facility performance, outreach, follow-up, and referrals.Prepare simple charts, tables, dashboards, maps, and briefing slides for NCD review and decision-making.Support monthly or quarterly data reviews by preparing HeartCare summaries and highlighting issues for management action.Identify trends, gaps, and priority areas, including low reporting, incomplete records, high-risk patients, and weak follow-up documentation.Contribute to routine reports for MoH management, provincial teams, WHO, and partners. - Extract, analyze, and summarize HeartCare web and mobile data for the NCD team. - Provide routine summaries on screening, registration, risk categories, facility performance, outreach, follow-up, and referrals. - Prepare simple charts, tables, dashboards, maps, and briefing slides for NCD review and decision-making. - Support monthly or quarterly data reviews by preparing HeartCare summaries and highlighting issues for management action. - Identify trends, gaps, and priority areas, including low reporting, incomplete records, high-risk patients, and weak follow-up documentation. - Contribute to routine reports for MoH management, provincial teams, WHO, and partners. - Support identification and follow-up of high-risk patientsGenerate and maintain approved lists of high-risk patients or those requiring follow-up.Work with the NCD team and facilities to track follow-up, referral, counseling, or reassessment for high-risk patients.Promptly flag overdue follow-up, missed appointments, incomplete referrals, and cases needing clinical or programme review.Support communication between NCD, provincial, and facility teams to improve high-risk patient follow-up.Maintain a confidential high-risk patient follow-up tracker for authorized personnel only.Document follow-up gaps and recurring barriers for quarterly NCD and provincial team discussion. - Generate and maintain approved lists of high-risk patients or those requiring follow-up. - Work with the NCD team and facilities to track follow-up, referral, counseling, or reassessment for high-risk patients. - Promptly flag overdue follow-up, missed appointments, incomplete referrals, and cases needing clinical or programme review. - Support communication between NCD, provincial, and facility teams to improve high-risk patient follow-up. - Maintain a confidential high-risk patient follow-up tracker for authorized personnel only. - Document follow-up gaps and recurring barriers for quarterly NCD and provincial team discussion. - Strengthen HeartCare data qualityConduct routine HeartCare data quality checks on completeness, timeliness, consistency, missing values, duplicates, and unusual patterns.Review key patient and assessment fields, including demographics, facility, clinical measures, CVD risk, referral, and follow-up data.Identify facilities or users needing support for incomplete, inconsistent, or delayed data entry and report to the NCD Coordinator.Provide feedback on common data quality issues and agree timely interventions with the NCD Coordinator.Support simple checklists, job aids, and SOPs for HeartCare data entry and review.Work with the NCD Coordinator and Digital Health team to align HeartCare data quality with MoH processes. - Conduct routine HeartCare data quality checks on completeness, timeliness, consistency, missing values, duplicates, and unusual patterns. - Review key patient and assessment fields, including demographics, facility, clinical measures, CVD risk, referral, and follow-up data. - Identify facilities or users needing support for incomplete, inconsistent, or delayed data entry and report to the NCD Coordinator. - Provide feedback on common data quality issues and agree timely interventions with the NCD Coordinator. - Support simple checklists, job aids, and SOPs for HeartCare data entry and review. - Work with the NCD Coordinator and Digital Health team to align HeartCare data quality with MoH processes. - Support HeartCare user adoption and basic user supportPrepare user support plans for NCD Coordinator endorsement before engaging health workers and outreach teams.Help users with core HeartCare workflows, including search, registration, scheduling, risk assessment, referrals, appointments, and follow-up.Document user issues, workflow challenges, training needs, and usability concerns for monthly submission to the NCD Coordinator.Maintain a HeartCare issue log and coordinate escalation of unresolved system or technical issues.Support refre