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Community Outreach Officer (Kab. Manggarai, NTT), Kab. Manggarai
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Job Description
## Community Outreach Officer (Kab. Manggarai, NTT), Kab. Manggarai, Indonesia
- Organization:Plan International
Location:Kab. Manggarai, NTT, Indonesia
Company:Plan International
Community Outreach Officer (Manggarai)
Plan International is an independent development and
humanitarian organization that advances children's rights and
equality for girls. In Indonesia, Plan International operates since
1969, and in 2017 Yayasan Plan International Indonesia (YPII) was
established as a national entity of Plan International in
Indonesia. YPII is currently implementing its Country Strategy 5
(CS 5) covering the fiscal year 2023 to 2027, where the country's
purpose is in line with the global Plan International's Purpose "to
advance children's rights and equality for girls". Our ambition is
to enable at least 3 million girls and young women to be healthy,
educated, empowered, safe and protected. It means that we will take
action to identify and facilitate the removal of obstacles that
prevent children, especially girls, and young women from enjoying
their rights and participating fully in Indonesian society. This
goal will be achieved by implementing quality programmes and
projects as well as influencing decision-makers and key
stakeholders to make the required changes.
The climate-resilient WASH projectis a
3.5-year initiative implemented inTimor Tengah Selatan,
Manggarai, and Belu Districts, East Nusa Tenggara (NTT).
The project aims to address interconnected challenges related to
limited access to safe water and sanitation, poor hygiene
practices, stunting, environmentally related diseases, disruption
to children's education, and increasing climate risks such as
droughts, floods, and landslides. This project adopts a holistic
approach that combines WASH infrastructure improvements with
behaviour change, stronger governance, water resource protection,
and sustainable management of WASH services.
The project will reach all primary schools and Puskesmas across
the three target districts through a phased, dual-track and
cohort-based approach. Year 1 will focus on baseline assessments,
water source and drought risk mapping, system design, initial
capacity strengthening, and infrastructure development, including a
pilot in four target schools and four Puskesmas to demonstrate
context-appropriate WASH solutions. Year 2 will focus on full-scale
infrastructure and behaviour change interventions, alongside
strengthened multi-stakeholder coordination. Year 3 will focus on
strengthening sustainability, integrating WASH management systems,
and transitioning ownership to local stakeholders. Throughout
implementation, the project will work closely with local
governments, schools, Puskesmas, communities, children and youth,
and other stakeholders to promote inclusive participation,
accountability, and sustainable WASH services that remain
functional and resilient to climate-related risks.
The position will support field-level community outreach,
participatory assessments, hygiene promotion, behaviour change
initiatives, community feedback and accountability mechanisms, and
capacity strengthening for the sustainable management of WASH
facilities. The role will also contribute to meaningful youth
engagement through the Youth Advisory Panel (YAP) and ensure
community perspectives, concerns, feedback, risks, and learning are
captured and communicated to the project team.
This role and project will be based inKabupaten
Manggarai, NTT.Candidates must be authorized to work in
Indonesia as visa sponsorship cannot be provided for this role.
Reporting And Supervision
Primary Responsibilities
- Effective Community Engagement, Participation and
OwnershipEnsure meaningful and inclusive participation of
communities, particularly women, children, youth, people with
disabilities, and marginalized groups, in WASH planning,
implementation, monitoring, and sustainability, while strengthening
community ownership of WASH services and facilities.
- Sustainable Hygiene Behaviour ChangeImplement
community-based hygiene promotion and social and behaviour change
activities that enable households, schools, and communities to
adopt and sustain safe water, sanitation, and hygiene
practices.
- Stakeholder Coordination and Social
InclusionMaintain effective field-level coordination and
relationships with communities, local government, schools, health
facilities, community groups, and other stakeholders to ensure WASH
interventions are inclusive, responsive, and accessible to diverse
community groups.
- Community Accountability and Sustainability of WASH
ServicesEnsure community feedback, complaints,
participatory monitoring, and accountability mechanisms are
effectively implemented, while supporting communities and WASH
structures to strengthen operation, maintenance, and long-term
sustainability of WASH facilities and practices.
- Safeguarding, GEDSI and Quality Field
ImplementationEnsure safeguarding, gender equality,
disability and social inclusion principles are consistently
integrated into community outreach and field activities, with
concerns, risks, and emerging issues identified, documented, and
appropriately escalated.
Qualifications And Experience
- Bachelor's degree in Public Health, Community Development,
WASH, or a related field.
- At least 2 years of relevant experience in community-based
WASH, STBM, health, or development projects, preferably in rural
areas.
- Experience mobilizing communities, households, schools, and
local stakeholders.
- Good understanding of WASH, hygiene promotion, behaviour
change, and sustainable WASH services.
- Experience facilitating community meetings, group discussions,
awareness sessions, and participatory activities.
- Ability to promote gender equality, disability inclusion, and
safeguarding, particularly when working with children and
vulnerable groups.
- Ability to work effectively with communities from diverse
cultural and social backgrounds.
- Strong communication, facilitation, coordination, and
report-writing skills.
- Good computer skills, particularly Microsoft Office.
- Good spoken and written Bahasa Indonesia.
- Ability to work collaboratively with the Community Outreach
Specialist and wider project team.
Please follow the link to the full role profile: JD
Community Outreach Officer .pdf
All information will be treated in the strictest
confidence, as we pride ourselves on our professional service. We
will contact you as soon as we have reviewed your
application.
Only shortlisted candidates will be notified and invited to
interview. Please submit your application letter and detailed
curriculum vitae in English by clicking the yellow "Apply
now >>" button on this page. The application
deadline isAugust, 26th, 2026.
Pre-employment checks will be conducted in line with Plan
International's Safeguarding Children and Young People (PSHEA)
policy.
Yayasan Plan International Indonesia is committed to protecting
children's rights and ensuring equal opportunity,
non-discrimination, and a culture that promotes gender equality,
girls' rights, and inclusion.
Please note that Plan International never sends unsolicited
emails requesting payment from candidates.
Additional Information
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